New York nursing home directory and complaint guide
Check a New York nursing home before you trust it with someone you love
Search 593 certified facilities for Medicare star ratings, inspection reports and federal penalties, and learn how to act when care falls short.
Worried about a resident right now? See how to report it
New York at a glance
- Certified nursing homes in our directory
- 593
- Rated 1 or 2 stars overall by Medicare
- 244
- Facilities with federal penalties on record, totaling $13,680,799 in fines
- 189
Source: CMS public nursing home data.
Browse by county
All 60 counties- Kings County 40 facilities
- Queens County 56 facilities
- Bronx County 44 facilities
- New York County 16 facilities
- Nassau County 36 facilities
- Suffolk County 41 facilities
- Westchester County 42 facilities
- Erie County 33 facilities
- Monroe County 32 facilities
- Onondaga County 14 facilities
- Albany County 11 facilities
- Richmond County 10 facilities
What each facility page shows
Every page draws on public Medicare data so you can compare facilities on the same terms.
Star ratings
Overall, health inspection and staffing ratings from Medicare's Five-Star system.
Inspection reports
Direct links to health and fire safety inspection records on Medicare.gov.
Federal penalties
Fines and Medicare payment denials, with dates and amounts.
Facility details
Address, phone, certified beds, ownership type and CMS Certification Number.
Rights every New York resident has
Federal and New York law guarantee nursing home residents dignity, a say in their own care, and freedom from abuse and neglect.
Dignity and respect
To be treated with consideration and full recognition of individuality.
Self-determination
To choose a physician, take part in care planning and refuse treatment.
Freedom from abuse, neglect and restraints
No physical or chemical restraints for staff convenience or discipline.
Suspect neglect or abuse?
- 1. Make the resident safe. In an emergency, call 911.
- 2. Write it down. Dates, times, names, photographs.
- 3. Report it to the state. NYS DOH hotline: 1-888-201-4563.
- 4. Get advice. Ask us about the resident's legal options.
Guides for families
All articles-
What a New York Nursing Home Must Report, and How Fast: A Family Guide to Incident Reporting
New York nursing homes must report abuse, neglect, falls with injury and unexplained injuries within hours. The deadlines, the rules, and how families can report.
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Choosing a Nursing Home in Western New York and the Finger Lakes
Choosing a nursing home in Buffalo, Rochester and the Finger Lakes: what the ratings and staffing data show, key questions, and a free guide to 112 homes.
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Choosing a Nursing Home in Central New York and the Southern Tier
Choosing a nursing home from Syracuse to Binghamton and Elmira: ratings, staffing, fines and key questions, with a free guide to all 59 homes.