Nursing home in Bronx, Bronx County
ArchCare at Providence Rest
3304 Waterbury Avenue, Bronx, NY 10465 · (718) 931-3000
Located in the Pelham Bay, Country Club and City Island area of the Bronx, ArchCare at Providence Rest is a nonprofit nursing home with 200 certified beds. It is one of 44 certified nursing homes in Bronx County. Medicare rates it 5 out of 5 stars overall (5 for health inspections, 3 for staffing and 5 for quality measures). That overall rating is above the Bronx County average of 3.5 stars. Inspectors issued 17 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.1 hours of total nursing care per day on average, and nursing staff turnover is 29%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
5 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.10
- RN hours per resident per day
- 0.85
- Nursing staff turnover
- 29.4%
- RN turnover
- 42.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 3304 Waterbury Avenue, Bronx, NY 10465
- County
- Bronx
- Phone
- (718) 931-3000
- Certified beds
- 200
- Average residents per day
- 189
- Ownership type
- Non profit - Corporation
- Legal business name
- Providence Rest
- Chain affiliation
- Archcare (7 facilities)
- In Medicare/Medicaid since
- 1976
- CMS Certification Number (CCN)
- 335583
- Most recent standard inspection
- March 7, 2025
Location and getting there
ArchCare at Providence Rest is located at 3304 Waterbury Avenue, in the Pelham Bay, Country Club and City Island area of the Bronx (ZIP 10465). The closest subway station is Buhre Av (6), about 1 mile away. The nearest hospital is Montefiore Einstein Children's Center for Mental Health of the Children's Hospital at Montefiore Einstein, about 1.2 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 17
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent March 7, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| March 7, 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Actual harm (isolated) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 7, 2025 | Standard health inspection | 6 | Actual harm (isolated) | View CMS report |
| February 27, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 26, 2023 | Standard health inspection | 7 | Potential for harm (pattern) | View CMS report |
| January 13, 2020 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 84
- Complaints per 100 beds
- 43.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 6
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Thomas Alberto | Corporate director (since 01/02/2024) |
| Stephen Bujno | Corporate director (since 01/02/2024) |
| John Cahill | Corporate director (since 01/02/2024) |
| Tara Cortes | Corporate director (since 01/02/2024) |
| Annmarie Covone | Corporate director (since 07/01/2015) |
| Thomas Fahey | Corporate director (since 01/02/2024) |
| Eric Feldmann | Corporate director (since 01/02/2024) |
| Karen Gray | Corporate director (since 01/02/2024) |
| Clarion Johnson | Corporate director (since 01/02/2024) |
| Leslie Kasergrande | Corporate director (since 01/02/2024) |
| Rory Kelleher | Corporate director (since 01/02/2024) |
| Joseph Lamorte | Corporate director (since 01/02/2024) |
| Thomas O'Brien | Corporate director (since 01/02/2024) |
| Richard Park | Corporate director (since 01/02/2024) |
| Cynthia Roberti | Corporate director (since 01/02/2024) |
| Kathryn Rooney | Corporate director (since 01/02/2024) |
| Joseph Saporito | Corporate director (since 10/31/2010) |
| Frank Serbaroli | Corporate director (since 01/02/2024) |
| Gerald Sweeney | Corporate director (since 01/02/2024) |
| Patricia Tooker | Corporate director (since 01/02/2024) |
| Gerald Walsh | Corporate director (since 01/02/2024) |
| William Whiston | Corporate director (since 01/02/2024) |
| John Gleason | Corporate officer (since 10/31/1999) |
| Scott Larue | Corporate officer (since 01/02/2024) |
| Gemma Augustine | Operational/managerial control (since 01/02/2024) |
| Richard Biscotti | Operational/managerial control (since 05/03/2021) |
| Scott Larue | Operational/managerial control (since 01/21/2025) |
| Hammad Rizvi | Operational/managerial control (since 01/02/2024) |
| Richard Biscotti | Administrator/director of the SNF (since 02/06/2025) |
| Annmarie Covone | Administrator/director of the SNF (since 01/21/2025) |
| Hammad Rizvi | Administrator/director of the SNF (since 03/07/2025) |
Official reports and records
These links open official and independent records for CCN 335583. Read several inspections, not only the most recent, to see whether problems repeat.