Nursing home in Oneonta, Otsego County
Aurelia Osborn Fox Memorial Hospital
One Norton Avenue, Oneonta, NY 13820 · (607) 431-5980
Medicare abuse alert: cited for abuse
Aurelia Osborn Fox Memorial Hospital is a 131-bed nonprofit nursing home in Oneonta, Otsego County. By certified beds, it is the 2nd-largest of the 3 Medicare- and Medicaid-certified nursing homes in Otsego County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 4 for staffing and 3 for quality measures). That overall rating is below the Otsego County average of 1.7 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 29 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.8 hours of total nursing care per day on average, and nursing staff turnover is 37%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.80
- RN hours per resident per day
- 0.71
- Nursing staff turnover
- 37.1%
- RN turnover
- 28.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- One Norton Avenue, Oneonta, NY 13820
- County
- Otsego
- Phone
- (607) 431-5980
- Certified beds
- 131
- Average residents per day
- 104
- Ownership type
- Non profit - Corporation
- Legal business name
- Aurelia Osborn Fox Memorial Hospital Society
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335204
- Most recent standard inspection
- April 22, 2025
Location and getting there
Aurelia Osborn Fox Memorial Hospital is located at One Norton Avenue in Oneonta, Otsego County, in the Mohawk Valley (ZIP 13820). The nearest hospital is A.O. Fox Memorial Hospital, about 1.8 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 29
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent April 22, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| April 22, 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| April 22, 2025 | Standard health inspection | 14 | Actual harm (isolated) | View CMS report |
| April 26, 2024 | Complaint investigation | 2 | Potential for harm (isolated) | View CMS report |
| May 26, 2022 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| October 31, 2019 | Standard health inspection | 8 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 21
- Complaints per 100 beds
- 20.8
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 3
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Gary Smith | Indirect ownership interest (since 10/01/2024) |
| James Vielkind | Indirect ownership interest (since 10/01/2024) |
| Todd Bitterman | Corporate director (since 04/01/2008) |
| Brian Burns | Corporate director (since 04/01/2007) |
| Benjamin Friedell | Corporate director (since 01/01/2019) |
| Seth Haight | Corporate director (since 01/01/2011) |
| Jeanne-Marie Havener | Corporate director (since 01/01/2011) |
| Mary Ellen Hoffman | Corporate director (since 04/01/2015) |
| Nancy Kleniewski | Corporate director (since 01/01/2011) |
| William Mirabito | Corporate director (since 01/01/2011) |
| Sarah Patterson | Corporate director (since 04/01/2008) |
| Brian Burns | Corporate officer (since 01/01/2011) |
| Jeanne-Marie Havener | Corporate officer (since 04/01/2015) |
| Daniel Robinson | Corporate officer (since 04/01/2012) |
| James Vielkind | Corporate officer (since 10/01/2024) |
| Jeffrey Emhof | Operational/managerial control (since 10/01/2024) |
| Ashley Holmes | Operational/managerial control (since 10/01/2024) |
| Gary Smith | Operational/managerial control (since 10/01/2024) |
| Jeffrey Emhof | Administrator/director of the SNF (since 03/02/2026) |
| Benjamin Friedell | Administrator/director of the SNF (since 12/29/2025) |
Official reports and records
These links open official and independent records for CCN 335204. Read several inspections, not only the most recent, to see whether problems repeat.