Nursing home in Staten Island, Richmond County
Carmel Richmond Healthcare and Rehabilitation Center
88 Old Town Road, Staten Island, NY 10304 · (718) 979-5000
Carmel Richmond Healthcare and Rehabilitation Center is a nonprofit nursing home with 300 certified beds in the Grasmere, Arrochar, South Beach and Dongan Hills area of Staten Island. It is one of 10 certified nursing homes in Richmond County. Medicare rates it 5 out of 5 stars overall (4 for health inspections, 3 for staffing and 5 for quality measures). That overall rating is above the Richmond County average of 2.9 stars. Inspectors issued 11 health citations across 5 inspections in the current federal reporting period, including 2 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 25%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.24
- RN hours per resident per day
- 1.00
- Nursing staff turnover
- 25.4%
- RN turnover
- 29.5%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 88 Old Town Road, Staten Island, NY 10304
- County
- Richmond (Staten Island)
- Phone
- (718) 979-5000
- Certified beds
- 300
- Average residents per day
- 265
- Ownership type
- Non profit - Corporation
- Legal business name
- Carmel Richmond Nursing Home Inc
- Chain affiliation
- Archcare (7 facilities)
- In Medicare/Medicaid since
- 1976
- CMS Certification Number (CCN)
- 335455
- Most recent standard inspection
- August 8, 2024
Location and getting there
Carmel Richmond Healthcare and Rehabilitation Center is located at 88 Old Town Road, in the Grasmere, Arrochar, South Beach and Dongan Hills area of Staten Island (ZIP 10304). The closest subway station is Old Town (SIR), about 0.2 miles away. The nearest hospital is Staten Island University Hosp-North, about 0.9 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 11
- Serious citations (harm or immediate jeopardy)
- 2
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent March 25, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| March 25, 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals | Actual harm (isolated) | Yes |
| March 25, 2026 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 25, 2026 | Complaint investigation | 4 | Actual harm (isolated) | View CMS report |
| March 12, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 27, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| August 8, 2024 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
| October 9, 2019 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 132
- Complaints per 100 beds
- 46.2
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 9
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Thomas Alberto | Corporate director (since 05/01/2014) |
| Stephen Bujno | Corporate director (since 01/02/2024) |
| John Cahill | Corporate director (since 01/02/2024) |
| Tara Cortes | Corporate director (since 05/01/2014) |
| Thomas Fahey | Corporate director (since 05/01/2014) |
| Eric Feldmann | Corporate director (since 05/01/2014) |
| John Gleason | Corporate director (since 01/02/2024) |
| Karen Gray | Corporate director (since 01/02/2024) |
| Clarion Johnson | Corporate director (since 01/02/2024) |
| Leslie Kasergrande | Corporate director (since 01/02/2024) |
| Rory Kelleher | Corporate director (since 12/08/2009) |
| Joseph Lamorte | Corporate director (since 01/02/2024) |
| Thomas O'Brien | Corporate director (since 12/08/2009) |
| Richard Park | Corporate director (since 01/02/2024) |
| Cynthia Roberti | Corporate director (since 01/02/2024) |
| Kathryn Rooney | Corporate director (since 05/01/2014) |
| Joseph Saporito | Corporate director (since 01/02/2024) |
| Frank Serbaroli | Corporate director (since 12/08/2009) |
| Gerald Sweeney | Corporate director (since 05/01/2014) |
| Patricia Tooker | Corporate director (since 01/02/2024) |
| William Whiston | Corporate director (since 01/02/2024) |
| Annmarie Covone | Corporate officer (since 04/04/2019) |
| Scott Larue | Corporate officer (since 04/04/2019) |
| Gemma Augustine | Operational/managerial control (since 01/02/2024) |
| Annmarie Covone | Operational/managerial control (since 01/02/2024) |
| Gina Esposito | Operational/managerial control (since 01/02/2024) |
| Scott Larue | Operational/managerial control (since 01/02/2024) |
| Miguel Tirado | Operational/managerial control (since 01/02/2024) |
| Gina Esposito | Administrator/director of the SNF (since 02/18/2025) |
| Miguel Tirado | Administrator/director of the SNF (since 02/18/2025) |
Official reports and records
These links open official and independent records for CCN 335455. Read several inspections, not only the most recent, to see whether problems repeat.