Nursing home in Bronx, Bronx County
Casa Promesa
308 East 175th Street, Bronx, NY 10457 · (718) 960-7603
1 federal penalty on record · $8,281 in fines
1 immediate jeopardy citation
Located in Mount Hope, the Bronx, Casa Promesa is a nonprofit nursing home with 108 certified beds. It is one of 44 certified nursing homes in Bronx County. Medicare rates it 3 out of 5 stars overall (2 for health inspections, 4 for staffing and 5 for quality measures). That overall rating is below the Bronx County average of 3.5 stars. Inspectors issued 28 health citations across 6 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 1 fine totaling $8,281 in the past three years. Residents receive about 3.9 hours of total nursing care per day on average, and nursing staff turnover is 43%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.87
- RN hours per resident per day
- 0.45
- Nursing staff turnover
- 42.9%
- RN turnover
- 53.8%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 308 East 175th Street, Bronx, NY 10457
- County
- Bronx
- Phone
- (718) 960-7603
- Certified beds
- 108
- Average residents per day
- 80
- Ownership type
- Non profit - Corporation
- Legal business name
- Promesa Residential Health Care Facility, Inc.
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1995
- CMS Certification Number (CCN)
- 335780
- Most recent standard inspection
- December 9, 2024
Location and getting there
Casa Promesa is located at 308 East 175th Street, in the Mount Hope neighborhood of the Bronx (ZIP 10457). The closest subway station is Tremont Av (B and D), about 0.3 miles away. 176 St (4) is about 0.4 miles away. The Tremont Metro-North station is about 0.3 miles away. The nearest hospital is BronxCare Hospital Center, about 0.4 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 28
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent May 28, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| May 28, 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Immediate jeopardy (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 28, 2025 | Complaint investigation | 1 | Immediate jeopardy (isolated) | View CMS report |
| December 9, 2024 | Standard health inspection | 8 | Potential for harm (pattern) | View CMS report |
| November 26, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| September 15, 2023 | Standard health inspection | 10 | Potential for harm (pattern) | View CMS report |
| August 24, 2023 | Complaint investigation | 2 | Potential for harm (isolated) | View CMS report |
| May 13, 2022 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $8,281
- Payment denials
- 0
- Most recent penalty
- May 28, 2025
| Date | Penalty | Amount / Duration |
|---|---|---|
| May 28, 2025 | Civil money penalty | $8,281 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 92
- Complaints per 100 beds
- 115.2
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 7
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Bright Akhere | Corporate director (since 08/11/2025) |
| David Collymore | Corporate director (since 07/01/2019) |
| Vicky Gatell | Corporate director (since 09/01/2021) |
| Cynthia Isales | Corporate director (since 01/01/2020) |
| Frank Quiles | Corporate director (since 01/01/2020) |
| Iris Ramirez | Corporate director (since 04/08/2011) |
| Jose Rodriguez | Corporate director (since 07/01/2019) |
| Raul Russi | Corporate director (since 05/21/2009) |
| Dennis Sepulveda | Corporate director (since 01/01/2020) |
| Joel Socarras-Rosa | Corporate director (since 01/01/2020) |
| Bright Akhere | Operational/managerial control (since 08/01/2025) |
| David Collymore | Operational/managerial control (since 07/01/2019) |
| Vicky Gatell | Operational/managerial control (since 09/01/2021) |
| Kalani Peterson | Operational/managerial control (since 01/01/2025) |
| Alejandro Quintana-Velasquez | Operational/managerial control (since 01/01/2025) |
| Raul Russi | Operational/managerial control (since 05/21/2009) |
| David Collymore | Administrator/director of the SNF (since 07/01/2019) |
| Vicky Gatell | Administrator/director of the SNF (since 09/01/2021) |
Official reports and records
These links open official and independent records for CCN 335780. Read several inspections, not only the most recent, to see whether problems repeat.