Nursing home in Rochester, Monroe County
Church Home of the Protestant Episcopal Church
505 Mt. Hope Avenue, Rochester, NY 14620 · (585) 546-8400
Church Home of the Protestant Episcopal Church is a 182-bed nonprofit nursing home in Rochester, Monroe County. It is one of 32 certified nursing homes in Monroe County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 4 for staffing and 4 for quality measures). That overall rating is close to the Monroe County average of 3.1 stars. Inspectors issued 12 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 4.2 hours of total nursing care per day on average, and nursing staff turnover is 39%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.23
- RN hours per resident per day
- 0.47
- Nursing staff turnover
- 38.8%
- RN turnover
- 25.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 505 Mt. Hope Avenue, Rochester, NY 14620
- County
- Monroe
- Phone
- (585) 546-8400
- Certified beds
- 182
- Average residents per day
- 138
- Ownership type
- Non profit - Corporation
- Legal business name
- The Church Home Of The Protestant Episcopal Church In The City Of Roch
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1968
- CMS Certification Number (CCN)
- 335263
- Most recent standard inspection
- January 9, 2024
Location and getting there
Church Home of the Protestant Episcopal Church is located at 505 Mt. Hope Avenue in Rochester, Monroe County, in the Finger Lakes region (ZIP 14620). The nearest hospital is Highland Hospital, about 0.5 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 12
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| January 9, 2024 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| March 11, 2022 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
| October 8, 2019 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 42
- Complaints per 100 beds
- 29.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 7
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Mary Berk | Corporate director (since 05/01/2024) |
| Melissa Wendland | Corporate director (since 05/01/2024) |
| Richard Yates | Corporate director (since 05/08/2017) |
| Michelle Halloran | Corporate officer (since 07/02/2023) |
| Lisa Marcello | Corporate officer (since 04/04/2000) |
| Amanda Teugeman | Corporate officer (since 10/02/2016) |
| Jessica Thomsen | Corporate officer (since 09/04/2022) |
| Megan Lovejoy | Operational/managerial control (since 04/27/2025) |
| Ahmed Rab | Operational/managerial control (since 11/16/2021) |
| Michelle Halloran | Administrator/director of the SNF (since 07/02/2023) |
| Megan Lovejoy | Administrator/director of the SNF (since 04/27/2025) |
| Ahmed Rab | Administrator/director of the SNF (since 03/13/2026) |
| Jessica Thomsen | Administrator/director of the SNF (since 09/04/2022) |
Official reports and records
These links open official and independent records for CCN 335263. Read several inspections, not only the most recent, to see whether problems repeat.