Nursing home in Clifton Springs, Ontario County
Clifton Springs Hospital and Clinic Extended Care
2 Coulter Road, Clifton Springs, NY 14432 · (315) 462-0557
Located in Clifton Springs, Ontario County, Clifton Springs Hospital and Clinic Extended Care is a nonprofit nursing home with 108 certified beds. By certified beds, it is the 3rd-largest of the 5 Medicare- and Medicaid-certified nursing homes in Ontario County. Medicare rates it 4 out of 5 stars overall (4 for health inspections, 3 for staffing and 3 for quality measures). That overall rating is above the Ontario County average of 2.6 stars. Inspectors issued 12 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 4.1 hours of total nursing care per day on average, and nursing staff turnover is 46%.
Medicare star ratings
Overall Medicare rating
4 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.09
- RN hours per resident per day
- 0.65
- Nursing staff turnover
- 46.4%
- RN turnover
- 38.9%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 2 Coulter Road, Clifton Springs, NY 14432
- County
- Ontario
- Phone
- (315) 462-0557
- Certified beds
- 108
- Average residents per day
- 106
- Ownership type
- Non profit - Corporation
- Legal business name
- Clifton Springs Sanitarium Co
- Chain affiliation
- Rochester Regional Health (5 facilities)
- In Medicare/Medicaid since
- 1972
- CMS Certification Number (CCN)
- 335361
- Most recent standard inspection
- November 15, 2024
Location and getting there
Clifton Springs Hospital and Clinic Extended Care is located at 2 Coulter Road in Clifton Springs, Ontario County, in the Finger Lakes region (ZIP 14432). The nearest hospital is Clifton Springs Hospital and Clinic, less than a tenth of a mile away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 12
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 15, 2024 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
| March 3, 2023 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
| May 18, 2021 | Standard health inspection | 6 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 133
- Complaints per 100 beds
- 137.8
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 22
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Thomas Crilly | Managing employee (since 04/01/2015) |
| Yvonne Hamilton | Managing employee (since 09/01/2021) |
| Nichole Holder | Managing employee (since 04/01/2015) |
| Shawn Hoyt | Managing employee (since 04/14/2021) |
| Jean Reiter | Managing employee (since 01/01/2022) |
| Holly Adams | Corporate director (since 01/24/2017) |
| Kerry Adams | Corporate director (since 01/24/2017) |
| Thomas Crilly | Corporate director (since 04/01/2015) |
| Nicholas Day | Corporate director (since 07/01/2020) |
| Stephen Ignaczak | Corporate director (since 08/28/2008) |
| Kayvan Mirhadi | Corporate director (since 07/01/2020) |
| Sally Mueller | Corporate director (since 01/24/2017) |
| Sidney Sobel | Corporate director (since 02/26/2004) |
| Dina Stuck | Corporate director (since 07/01/2020) |
| Robert Woodhouse | Corporate director (since 12/31/1984) |
| William Young | Corporate director (since 03/03/1994) |
| Howard Glastonbury | Corporate officer (since 07/01/2020) |
| Lisa Mattoon | Corporate officer (since 07/01/2021) |
| Dustin Riccio | Corporate officer (since 04/01/2015) |
Official reports and records
These links open official and independent records for CCN 335361. Read several inspections, not only the most recent, to see whether problems repeat.