Nursing home in Cooperstown, Otsego County
Cooperstown Center for Rehabilitation and Nursing
128 Phoenix Mills Cross Road, Cooperstown, NY 13326 · (607) 544-2600
Located in Cooperstown, Otsego County, Cooperstown Center for Rehabilitation and Nursing is a for-profit nursing home with 174 certified beds. By certified beds, it is the largest of the 3 Medicare- and Medicaid-certified nursing homes in Otsego County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is above the Otsego County average of 1.7 stars. Inspectors issued 34 health citations across 4 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.4 hours of total nursing care per day on average, and nursing staff turnover is 64%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.37
- RN hours per resident per day
- 0.50
- Nursing staff turnover
- 64.3%
- RN turnover
- 35.7%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 128 Phoenix Mills Cross Road, Cooperstown, NY 13326
- County
- Otsego
- Phone
- (607) 544-2600
- Certified beds
- 174
- Average residents per day
- 170
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Otsego Snf Operations Assoc LLC
- Chain affiliation
- Centers Health Care (36 facilities)
- In Medicare/Medicaid since
- 1974
- CMS Certification Number (CCN)
- 335412
- Most recent standard inspection
- May 2, 2024
Location and getting there
Cooperstown Center for Rehabilitation and Nursing is located at 128 Phoenix Mills Cross Road in Cooperstown, Otsego County, in the Mohawk Valley (ZIP 13326). The nearest hospital is Mary Imogene Bassett Hospital, about 2.4 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 34
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 2, 2024 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
| December 27, 2023 | Complaint investigation | 2 | Potential for harm (isolated) | View CMS report |
| March 8, 2022 | Standard health inspection | 17 | Potential for harm (pattern) | View CMS report |
| December 20, 2019 | Standard health inspection | 9 | Potential for harm (pattern) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 106
- Complaints per 100 beds
- 64.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 10
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Beth Rozenberg | Indirect owner (5% or greater) — 5% (since 01/01/2018) |
| Kenneth Rozenberg | Indirect owner (5% or greater) — 95% (since 01/01/2018) |
| Joseph Dimaria | Managing employee (since 01/01/2024) |
| Helen Norine | Managing employee (since 01/01/2018) |
| Kenneth Rozenberg | Corporate officer (since 01/01/2018) |
Official reports and records
These links open official and independent records for CCN 335412. Read several inspections, not only the most recent, to see whether problems repeat.