Nursing home in Morrisville, Madison County
Crouse Community Center
101 South Street, Morrisville, NY 13408 · (315) 684-9595
Crouse Community Center is a 120-bed nonprofit nursing home in Morrisville, Madison County. By certified beds, it is the 2nd-largest of the 3 Medicare- and Medicaid-certified nursing homes in Madison County. Medicare rates it 4 out of 5 stars overall (3 for health inspections, 5 for staffing and 3 for quality measures). That overall rating is above the Madison County average of 2.0 stars. Inspectors issued 13 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 4.0 hours of total nursing care per day on average, and nursing staff turnover is 26%.
Medicare star ratings
Overall Medicare rating
4 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
5 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.01
- RN hours per resident per day
- 0.92
- Nursing staff turnover
- 26.4%
- RN turnover
- 18.8%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 101 South Street, Morrisville, NY 13408
- County
- Madison
- Phone
- (315) 684-9595
- Certified beds
- 120
- Average residents per day
- 113
- Ownership type
- Non profit - Corporation
- Legal business name
- Crouse-Community Center, Inc
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335068
- Most recent standard inspection
- January 13, 2025
Location and getting there
Crouse Community Center is located at 101 South Street in Morrisville, Madison County, in Central New York (ZIP 13408). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 13
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| January 13, 2025 | Standard health inspection | 7 | Potential for harm (pattern) | View CMS report |
| March 23, 2023 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| April 29, 2021 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 15
- Complaints per 100 beds
- 13.7
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 3
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| David Felton | Direct owner (5% or greater) — 100% (since 08/01/1991) |
| Vicki Highers | Managing employee (since 08/01/1991) |
| Richard Kirby | Managing employee (since 03/01/2011) |
| Dj Raux | Managing employee (since 04/07/2014) |
| Warlita Schulz | Managing employee (since 07/13/1992) |
| Lisa Abbe | Corporate director (since 08/01/1991) |
| David Felton | Corporate director (since 08/01/1991) |
| Richard Kirby | Corporate director (since 03/01/2011) |
| Dj Raux | Corporate director (since 04/07/2014) |
| David Theleman | Corporate director (since 08/01/1991) |
| Lisa Abbe | Corporate officer (since 08/01/1991) |
| David Felton | Corporate officer (since 08/01/1991) |
| Richard Kirby | Corporate officer (since 03/01/2011) |
| Richard Kirby | Operational/managerial control (since 08/01/1991) |
| Dj Raux | Operational/managerial control (since 04/07/2014) |
Official reports and records
These links open official and independent records for CCN 335068. Read several inspections, not only the most recent, to see whether problems repeat.