Nursing home in North Tonawanda, Niagara County
Degraff Memorial Hospital-Skilled Nursing Facility
445 Tremont Street, North Tonawanda, NY 14120 · (716) 690-2080
Degraff Memorial Hospital-Skilled Nursing Facility is a 80-bed for-profit nursing home in North Tonawanda, Niagara County. It is one of the smaller of the 10 certified nursing homes in Niagara County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 1 for staffing and 5 for quality measures). That overall rating is close to the Niagara County average of 3.0 stars. Inspectors issued 10 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Nursing staff turnover
- 53.6%
- RN turnover
- 17.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 445 Tremont Street, North Tonawanda, NY 14120
- County
- Niagara
- Phone
- (716) 690-2080
- Certified beds
- 80
- Average residents per day
- 77
- Ownership type
- For profit - Corporation
- Legal business name
- Kaleida Health
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1984
- CMS Certification Number (CCN)
- 335669
- Most recent standard inspection
- October 3, 2024
Location and getting there
Degraff Memorial Hospital-Skilled Nursing Facility is located at 445 Tremont Street in North Tonawanda, Niagara County, in Western New York (ZIP 14120). The nearest hospital is Kenmore Mercy Hospital, about 3.5 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 10
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| December 8, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| October 3, 2024 | Standard health inspection | 4 | Potential for harm (widespread) | View CMS report |
| May 14, 2021 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 65
- Complaints per 100 beds
- 86.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 19
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Amandeep Pal | Contracted managing employee (since 04/01/2024) |
| Hugh Chisholm | Managing employee (since 04/01/2024) |
| Matthew Drake | Managing employee (since 12/05/2021) |
| Jennifer Dunn | Managing employee (since 04/01/2024) |
| Stephen Hardy | Managing employee (since 03/11/2019) |
| Jonathan Hart | Managing employee (since 04/01/2024) |
| Angela McCrorey | Managing employee (since 06/01/2019) |
| Katie O'Connell | Managing employee (since 06/01/2018) |
| Jo Ann Ormond | Managing employee (since 08/19/2019) |
| Marjorie Quint-Bouzid | Managing employee (since 04/01/2024) |
| Corin Silvestrini | Managing employee (since 04/01/2024) |
| Nicholas Aquino | Corporate director (since 05/01/2015) |
| Thomas Beauford | Corporate director (since 04/01/2022) |
| Donald Boyd | Corporate director (since 07/11/2022) |
| K Chevli | Corporate director (since 04/01/2022) |
| Lorrie Clemo | Corporate director (since 05/01/2017) |
| Gary Crosby | Corporate director (since 05/01/2017) |
| Abeer Eddib | Corporate director (since 05/01/2019) |
| Muhammed Javed | Corporate director (since 10/01/2019) |
| William Maggio | Corporate director (since 05/01/2015) |
| George Matthews | Corporate director (since 06/01/2008) |
| Timothy McEvoy | Corporate director (since 06/01/2019) |
| Paul O'Leary | Corporate director (since 06/01/2018) |
| John Persons | Corporate director (since 04/01/2022) |
| Christopher Ross | Corporate director (since 05/01/2015) |
| Mary Lou Rusin | Corporate director (since 05/01/2015) |
| Ian Barrett | Corporate officer (since 10/01/2022) |
| Donald Boyd | Corporate officer (since 05/01/2009) |
| Shannon Bryant | Corporate officer (since 12/01/2020) |
| Hugh Chisholm | Corporate officer (since 04/01/2024) |
| Matthew Drake | Corporate officer (since 12/05/2021) |
| Stephen Hardy | Corporate officer (since 03/11/2019) |
| Michael Hughes | Corporate officer (since 09/01/2014) |
| Michael Mineo | Corporate officer (since 07/01/2022) |
| Jamie Nadler | Corporate officer (since 04/01/2022) |
| Marjorie Quint-Bouzid | Corporate officer (since 04/01/2024) |
| Kenneth Snyder | Corporate officer (since 04/01/2022) |
| Alyson Spaulding | Corporate officer (since 08/01/2014) |
Official reports and records
These links open official and independent records for CCN 335669. Read several inspections, not only the most recent, to see whether problems repeat.