Nursing home in Buffalo, Erie County
Delaware Oaks Center for Rehabilitation and Nursing
1205 Delaware Avenue, Buffalo, NY 14209 · (716) 885-3838
Medicare abuse alert: cited for abuse
Located in Buffalo, Erie County, Delaware Oaks Center for Rehabilitation and Nursing is a for-profit nursing home with 95 certified beds. It is one of 33 certified nursing homes in Erie County. Medicare rates it 2 out of 5 stars overall (2 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is below the Erie County average of 3.0 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 21 health citations across 5 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 47%.
Medicare star ratings
Overall Medicare rating
2 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.23
- RN hours per resident per day
- 0.46
- Nursing staff turnover
- 47.4%
- RN turnover
- 52.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1205 Delaware Avenue, Buffalo, NY 14209
- County
- Erie
- Phone
- (716) 885-3838
- Certified beds
- 95
- Average residents per day
- 92
- Ownership type
- For profit - Partnership
- Legal business name
- En Operations Acquisitions LLC
- Chain affiliation
- The Grand Healthcare (16 facilities)
- In Medicare/Medicaid since
- 1980
- CMS Certification Number (CCN)
- 335640
- Most recent standard inspection
- August 9, 2024
Location and getting there
Delaware Oaks Center for Rehabilitation and Nursing is located at 1205 Delaware Avenue in Buffalo, Erie County, in Western New York (ZIP 14209). The nearest hospital is Golisano Children's Hospital of Buffalo, about 1.1 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 21
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 24, 2025 | Complaint investigation | 2 | Potential for harm (isolated) | View CMS report |
| March 26, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| August 9, 2024 | Standard health inspection | 8 | Potential for harm (widespread) | View CMS report |
| March 24, 2023 | Standard health inspection | 5 | Potential for harm (widespread) | View CMS report |
| April 14, 2021 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 154
- Complaints per 100 beds
- 184.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 14
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Elliot Strauss | Direct owner (5% or greater) — 5% (since 11/05/2021) |
| Jeremy Strauss | Direct owner (5% or greater) — 95% (since 11/05/2021) |
| Samuel Stern | Corporate officer (since 11/05/2021) |
| Belinda Balan | Operational/managerial control (since 09/06/2023) |
| Belinda Balan | Administrator/director of the SNF (since 09/06/2023) |
Official reports and records
These links open official and independent records for CCN 335640. Read several inspections, not only the most recent, to see whether problems repeat.