Nursing home in Rochester, Monroe County
Edna Tina Wilson Living Center
700 Island Cottage Road, Rochester, NY 14612 · (585) 368-6100
Edna Tina Wilson Living Center is a 120-bed nonprofit nursing home in Rochester, Monroe County. It is one of 32 certified nursing homes in Monroe County. Medicare rates it 5 out of 5 stars overall (5 for health inspections, 4 for staffing and 5 for quality measures). That overall rating is above the Monroe County average of 3.1 stars. Inspectors issued 5 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.9 hours of total nursing care per day on average, and nursing staff turnover is 37%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
5 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.87
- RN hours per resident per day
- 0.44
- Nursing staff turnover
- 37.1%
- RN turnover
- 27.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 700 Island Cottage Road, Rochester, NY 14612
- County
- Monroe
- Phone
- (585) 368-6100
- Certified beds
- 120
- Average residents per day
- 116
- Ownership type
- Non profit - Corporation
- Legal business name
- North Park Nursing Home Inc
- Chain affiliation
- Rochester Regional Health (5 facilities)
- In Medicare/Medicaid since
- 1993
- CMS Certification Number (CCN)
- 335769
- Most recent standard inspection
- April 11, 2025
Location and getting there
Edna Tina Wilson Living Center is located at 700 Island Cottage Road in Rochester, Monroe County, in the Finger Lakes region (ZIP 14612). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 5
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| April 11, 2025 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
| June 16, 2023 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
| September 17, 2021 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 149
- Complaints per 100 beds
- 132.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 29
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Nichole Holder | Managing employee (since 01/01/2021) |
| Shawn Hoyt | Managing employee (since 04/14/2021) |
| Sandra Loan | Managing employee (since 01/01/2017) |
| Patricia Patton | Managing employee (since 01/01/2011) |
| Barbara Sengillo | Managing employee (since 01/01/2017) |
| John Veloski | Managing employee (since 01/01/2017) |
| Karan Alag | Corporate director (since 07/01/2020) |
| Linda Becker | Corporate director (since 06/01/2009) |
| Dianne Cooney-Miner | Corporate director (since 07/01/2020) |
| Ralph Destephano | Corporate director (since 07/01/2014) |
| Karen Gallina | Corporate director (since 07/01/2014) |
| Jeffrey Mapstone | Corporate director (since 12/07/2016) |
| Daniel Meyers | Corporate director (since 06/01/2011) |
| Marcy Mulconry | Corporate director (since 07/01/2020) |
| Elizabeth Patton | Corporate director (since 07/01/2014) |
| Dawn Riedy | Corporate director (since 07/01/2020) |
| Thomas Riley | Corporate director (since 07/01/2014) |
| Leon Sawyko | Corporate director (since 07/01/2014) |
| Julia Tedesco | Corporate director (since 07/01/2020) |
| Eric Bieber | Corporate officer (since 11/01/2014) |
| Thomas Crilly | Corporate officer (since 07/01/2014) |
| Howard Glastonbury | Corporate officer (since 01/01/2021) |
Official reports and records
These links open official and independent records for CCN 335769. Read several inspections, not only the most recent, to see whether problems repeat.