Nursing home in Hamburg, Erie County
Elderwood at Hamburg
5775 Maelou Drive, Hamburg, NY 14075 · (716) 648-2820
1 federal penalty on record · $16,900 in fines
Elderwood at Hamburg is a 166-bed for-profit nursing home in Hamburg, Erie County. It is one of 33 certified nursing homes in Erie County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is close to the Erie County average of 3.0 stars. Inspectors issued 15 health citations across 5 inspections in the current federal reporting period, including 1 involving actual harm to a resident. Federal regulators have imposed 1 fine totaling $16,900 in the past three years. Residents receive about 3.0 hours of total nursing care per day on average, and nursing staff turnover is 72%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.02
- RN hours per resident per day
- 0.74
- Nursing staff turnover
- 71.7%
- RN turnover
- 59.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 5775 Maelou Drive, Hamburg, NY 14075
- County
- Erie
- Phone
- (716) 648-2820
- Certified beds
- 166
- Average residents per day
- 129
- Ownership type
- For profit - Limited Liability company
- Legal business name
- 5775 Maelou Drive Operating Company LLC
- Chain affiliation
- Elderwood (17 facilities)
- In Medicare/Medicaid since
- 1985
- CMS Certification Number (CCN)
- 335679
- Most recent standard inspection
- June 4, 2025
Location and getting there
Elderwood at Hamburg is located at 5775 Maelou Drive in Hamburg, Erie County, in Western New York (ZIP 14075). The nearest hospital is Mercy Hospital - Mercy Hospital Orchard Park Division, about 4.2 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 15
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent January 22, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| January 22, 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| January 22, 2026 | Complaint investigation | 2 | Actual harm (isolated) | View CMS report |
| August 28, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| June 4, 2025 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| October 3, 2023 | Standard health inspection | 6 | Potential for harm (isolated) | View CMS report |
| October 13, 2021 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $16,900
- Payment denials
- 0
- Most recent penalty
- January 22, 2026
| Date | Penalty | Amount / Duration |
|---|---|---|
| January 22, 2026 | Civil money penalty | $16,900 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 163
- Complaints per 100 beds
- 121.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 21
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Warren Cole | Direct owner (5% or greater) — 50% (since 10/14/2011) |
| Jeffrey Rubin | Direct owner (5% or greater) — 50% (since 10/14/2011) |
| Shane Setlock | Managing employee (since 01/01/2022) |
| Warren Cole | Operational/managerial control (since 10/14/2011) |
| Jeffrey Rubin | Operational/managerial control (since 10/14/2011) |
Official reports and records
These links open official and independent records for CCN 335679. Read several inspections, not only the most recent, to see whether problems repeat.