Nursing home in Hornell, Steuben County
Elderwood at Hornell
1 Bethesda Drive, Hornell, NY 14843 · (607) 324-6916
1 federal penalty on record · $4,194 in fines
Located in Hornell, Steuben County, Elderwood at Hornell is a for-profit nursing home with 122 certified beds. By certified beds, it is the largest of the 6 Medicare- and Medicaid-certified nursing homes in Steuben County. Medicare rates it 5 out of 5 stars overall (5 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is above the Steuben County average of 3.7 stars. Inspectors issued 8 health citations across 3 inspections in the current federal reporting period. Federal regulators have imposed 1 fine totaling $4,194 in the past three years. Residents receive about 2.8 hours of total nursing care per day on average, and nursing staff turnover is 64%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
5 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 2.75
- RN hours per resident per day
- 0.65
- Nursing staff turnover
- 63.5%
- RN turnover
- 41.2%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1 Bethesda Drive, Hornell, NY 14843
- County
- Steuben
- Phone
- (607) 324-6916
- Certified beds
- 122
- Average residents per day
- 103
- Ownership type
- For profit - Limited Liability company
- Legal business name
- 1 Bethesda Drive Operating Company LLC
- Chain affiliation
- Elderwood (17 facilities)
- In Medicare/Medicaid since
- 1988
- CMS Certification Number (CCN)
- 335691
- Most recent standard inspection
- February 2, 2024
Location and getting there
Elderwood at Hornell is located at 1 Bethesda Drive in Hornell, Steuben County, in the Southern Tier (ZIP 14843). The nearest hospital is St. James Hospital, about 2.2 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 8
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| February 2, 2024 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
| October 7, 2021 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| March 22, 2019 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $4,194
- Payment denials
- 0
- Most recent penalty
- October 2, 2023
| Date | Penalty | Amount / Duration |
|---|---|---|
| October 2, 2023 | Civil money penalty | $4,194 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 153
- Complaints per 100 beds
- 152.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 10
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Warren Cole | Indirect owner (5% or greater) — 50% (since 03/10/2015) |
| Jeffrey Rubin | Indirect owner (5% or greater) — 50% (since 03/10/2015) |
| Sabrina Neal | Managing employee (since 05/10/2018) |
| Warren Cole | Corporate officer (since 03/10/2015) |
| Jeffrey Rubin | Corporate officer (since 03/10/2015) |
| Warren Cole | Operational/managerial control (since 03/10/2015) |
| Philip Quillard | Operational/managerial control (since 03/10/2015) |
| Jeffrey Rubin | Operational/managerial control (since 03/10/2015) |
Official reports and records
These links open official and independent records for CCN 335691. Read several inspections, not only the most recent, to see whether problems repeat.