Nursing home in Waverly, Tioga County
Elderwood at Waverly
37 North Chemung Street, Waverly, NY 14892 · (607) 565-2861
Medicare abuse alert: cited for abuse
2 federal penalties on record · $120,884 in fines
2 immediate jeopardy citations
Located in Waverly, Tioga County, Elderwood at Waverly is a for-profit nursing home with 200 certified beds. By certified beds, it is the largest of the 2 Medicare- and Medicaid-certified nursing homes in Tioga County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 1 for staffing and 2 for quality measures). That overall rating is below the Tioga County average of 2.0 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 26 health citations across 6 inspections in the current federal reporting period, including 2 at the immediate jeopardy level. Federal regulators have imposed 2 fines totaling $120,884 in the past three years. Residents receive about 2.7 hours of total nursing care per day on average, and nursing staff turnover is 68%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 2.66
- RN hours per resident per day
- 0.36
- Nursing staff turnover
- 67.5%
- RN turnover
- 64.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 37 North Chemung Street, Waverly, NY 14892
- County
- Tioga
- Phone
- (607) 565-2861
- Certified beds
- 200
- Average residents per day
- 179
- Ownership type
- For profit - Individual
- Legal business name
- 37 North Chemung Street Operating Company, LLC
- Chain affiliation
- Elderwood (17 facilities)
- In Medicare/Medicaid since
- 1971
- CMS Certification Number (CCN)
- 335346
- Most recent standard inspection
- March 28, 2025
Location and getting there
Elderwood at Waverly is located at 37 North Chemung Street in Waverly, Tioga County, in the Southern Tier (ZIP 14892). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 26
- Serious citations (harm or immediate jeopardy)
- 2
- Immediate jeopardy citations
- 2
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent March 11, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| March 11, 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Immediate jeopardy (pattern) | Yes |
| January 30, 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive | Immediate jeopardy (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 11, 2026 | Complaint investigation | 1 | Immediate jeopardy (pattern) | View CMS report |
| March 6, 2026 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| March 28, 2025 | Standard health inspection | 8 | Potential for harm (widespread) | View CMS report |
| January 30, 2025 | Complaint investigation | 2 | Immediate jeopardy (isolated) | View CMS report |
| December 29, 2023 | Complaint investigation | 1 | Potential for harm (pattern) | View CMS report |
| April 27, 2023 | Standard health inspection | 13 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $120,884
- Payment denials
- 0
- Most recent penalty
- March 11, 2026
| Date | Penalty | Amount / Duration |
|---|---|---|
| March 11, 2026 | Civil money penalty | $110,520 |
| January 30, 2025 | Civil money penalty | $10,364 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 180
- Complaints per 100 beds
- 99.3
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 17
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Warren Cole | Direct owner (5% or greater) — 50% (since 10/14/2011) |
| Jeffrey Rubin | Direct owner (5% or greater) — 50% (since 10/14/2011) |
| Maria Landy | Managing employee (since 01/31/2013) |
| Warren Cole | Operational/managerial control (since 10/14/2011) |
| Jeffrey Rubin | Operational/managerial control (since 10/14/2011) |
Official reports and records
These links open official and independent records for CCN 335346. Read several inspections, not only the most recent, to see whether problems repeat.