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Nursing home in Williamsville, Erie County

Elderwood at Williamsville

200 Bassett Road, Williamsville, NY 14221 · (716) 689-6681

1 federal penalty on record · $75,553 in fines

Located in Williamsville, Erie County, Elderwood at Williamsville is a for-profit nursing home with 200 certified beds. It is one of 33 certified nursing homes in Erie County. Medicare rates it 2 out of 5 stars overall (2 for health inspections, 2 for staffing and 4 for quality measures). That overall rating is below the Erie County average of 3.0 stars. Inspectors issued 22 health citations across 8 inspections in the current federal reporting period, including 1 involving actual harm to a resident. Federal regulators have imposed 1 fine totaling $75,553 in the past three years. Residents receive about 3.7 hours of total nursing care per day on average, and nursing staff turnover is 72%.

Medicare star ratings

Overall Medicare rating

2 / 5

Medicare's summary rating combining inspections, staffing and quality measures.

Health inspection rating

2 / 5

Based on findings from state health inspections and complaint investigations.

Staffing rating

2 / 5

Based on reported nurse and aide staffing hours per resident.

Quality measures rating

4 / 5

Based on resident outcomes such as falls, pressure ulcers and hospitalizations.

Staffing

Total nurse hours per resident per day
3.71
RN hours per resident per day
1.07
Nursing staff turnover
72.4%
RN turnover
64.6%

Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.

Facility facts

Address
200 Bassett Road, Williamsville, NY 14221
County
Erie
Certified beds
200
Average residents per day
160
Ownership type
For profit - Limited Liability company
Legal business name
200 Bassett Road Operating Company, LLC
Chain affiliation
Elderwood (17 facilities)
In Medicare/Medicaid since
1971
CMS Certification Number (CCN)
335326
Most recent standard inspection
January 21, 2025

Location and getting there

Elderwood at Williamsville is located at 200 Bassett Road in Williamsville, Erie County, in Western New York (ZIP 14221). The nearest hospital is Millard Fillmore Suburban Hospital, about 0.4 miles away. Distances are straight-line estimates; confirm travel routes before visiting.

Open in Google Maps

Inspection record

Inspections on record
8
Total health citations
22
Serious citations (harm or immediate jeopardy)
1
Immediate jeopardy citations
0

Serious citations

Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent January 21, 2025.

DateFederal tagWhat inspectors citedSeverityComplaint?
January 21, 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidentsActual harm (isolated)Yes

Inspection history

Inspection dateTypeCitationsMost serious findingOfficial report
April 21, 2026Complaint investigation1Potential for harm (isolated)View CMS report
July 22, 2025Complaint investigation1Potential for harm (isolated)View CMS report
May 1, 2025Complaint investigation1Potential for harm (isolated)View CMS report
January 21, 2025Standard health inspection7Actual harm (isolated)View CMS report
April 23, 2024Complaint investigation2Potential for harm (isolated)View CMS report
January 26, 2024Complaint investigation1Potential for harm (isolated)View CMS report
December 20, 2022Standard health inspection7Potential for harm (isolated)View CMS report
September 23, 2020Standard health inspection2Potential for harm (isolated)View CMS report

Understanding these citations

Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:

Federal penalties

Federal penalties
1
Fines
1
Total fines
$75,553
Payment denials
0
Most recent penalty
January 21, 2025
DatePenaltyAmount / Duration
January 21, 2025Civil money penalty$75,553

Penalty data last updated August 1, 2026.

Complaints to the New York State Department of Health

Complaints received
122
Complaints per 100 beds
78.9
Statewide average per 100 beds
57.1
On-site complaint inspections
27

NYS DOH complaint data through July 31, 2026.

Owners and managers reported to CMS

NameRole reported to CMS
Warren ColeDirect owner (5% or greater) — 50% (since 10/14/2011)
Jeffrey RubinDirect owner (5% or greater) — 50% (since 10/14/2011)
Mark DirlamManaging employee (since 03/05/2021)
Warren ColeOperational/managerial control (since 10/14/2011)
Jeffrey RubinOperational/managerial control (since 10/14/2011)

Official reports and records

These links open official and independent records for CCN 335326. Read several inspections, not only the most recent, to see whether problems repeat.