Nursing home in Rhinebeck, Dutchess County
Ferncliff Nursing Home
21 Ferncliff Drive, Rhinebeck, NY 12572 · (845) 876-2011
Medicare abuse alert: cited for abuse
Located in Rhinebeck, Dutchess County, Ferncliff Nursing Home is a for-profit nursing home with 309 certified beds. By certified beds, it is the largest of the 12 Medicare- and Medicaid-certified nursing homes in Dutchess County. Medicare rates it 2 out of 5 stars overall (1 for health inspections, 3 for staffing and 5 for quality measures). That overall rating is below the Dutchess County average of 2.6 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 34 health citations across 6 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 41%.
Medicare star ratings
Overall Medicare rating
2 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.25
- RN hours per resident per day
- 0.43
- Nursing staff turnover
- 40.7%
- RN turnover
- 50.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 21 Ferncliff Drive, Rhinebeck, NY 12572
- County
- Dutchess
- Phone
- (845) 876-2011
- Certified beds
- 309
- Average residents per day
- 224
- Ownership type
- For profit - Corporation
- Legal business name
- Ferncliff Nursing Home Company, Inc.
- Chain affiliation
- Archcare (7 facilities)
- In Medicare/Medicaid since
- 1973
- CMS Certification Number (CCN)
- 335405
- Most recent standard inspection
- February 27, 2025
Location and getting there
Ferncliff Nursing Home is located at 21 Ferncliff Drive in Rhinebeck, Dutchess County, in the Hudson Valley (ZIP 12572). The nearest hospital is Northern Dutchess Hospital, about 1.3 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 34
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 14, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 14, 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 14, 2025 | Complaint investigation | 1 | Actual harm (isolated) | View CMS report |
| February 27, 2025 | Standard health inspection | 10 | Potential for harm (pattern) | View CMS report |
| January 29, 2025 | Complaint investigation | 1 | Potential for harm (pattern) | View CMS report |
| March 29, 2024 | Standard health inspection | 16 | Potential for harm (pattern) | View CMS report |
| August 22, 2023 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| April 20, 2021 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 178
- Complaints per 100 beds
- 65.5
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 19
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Thomas Alberto | Corporate director (since 04/04/2019) |
| Stephen Bujno | Corporate director (since 01/02/2024) |
| John Cahill | Corporate director (since 01/02/2024) |
| Tara Cortes | Corporate director (since 04/04/2019) |
| Thomas Fahey | Corporate director (since 01/22/2010) |
| Eric Feldmann | Corporate director (since 04/04/2019) |
| John Gleason | Corporate director (since 01/02/2024) |
| Karen Gray | Corporate director (since 01/02/2024) |
| Clarion Johnson | Corporate director (since 01/02/2024) |
| Leslie Kasergrande | Corporate director (since 01/02/2024) |
| Rory Kelleher | Corporate director (since 01/22/2010) |
| Joseph Lamorte | Corporate director (since 01/02/2024) |
| Thomas O'Brien | Corporate director (since 01/22/2010) |
| Richard Park | Corporate director (since 01/02/2024) |
| Cynthia Roberti | Corporate director (since 01/02/2024) |
| Kathryn Rooney | Corporate director (since 04/04/2019) |
| Joseph Saporito | Corporate director (since 01/02/2024) |
| Frank Serbaroli | Corporate director (since 01/02/2024) |
| Gerald Sweeney | Corporate director (since 04/04/2019) |
| Patricia Tooker | Corporate director (since 01/02/2024) |
| Gerald Walsh | Corporate director (since 01/02/2024) |
| William Whiston | Corporate director (since 01/02/2024) |
| Annmarie Covone | Corporate officer (since 05/18/2009) |
| Scott Larue | Corporate officer (since 11/21/2014) |
| Christina Antoine | Operational/managerial control (since 10/01/2024) |
| Gemma Augustine | Operational/managerial control (since 01/14/2025) |
| Annmarie Covone | Operational/managerial control (since 01/02/2024) |
| Scott Larue | Operational/managerial control (since 01/02/2024) |
| Dorice Tokarz | Operational/managerial control (since 05/01/2024) |
| Christina Antoine | Administrator/director of the SNF (since 02/06/2025) |
| Dorice Tokarz | Administrator/director of the SNF (since 02/11/2025) |
Official reports and records
These links open official and independent records for CCN 335405. Read several inspections, not only the most recent, to see whether problems repeat.