Nursing home in Auburn, Cayuga County
Finger Lakes Center for Living
20 Park Avenue, Auburn, NY 13021 · (315) 255-7188
Medicare abuse alert: cited for abuse
2 federal penalties on record · $101,300 in fines
3 immediate jeopardy citations
Finger Lakes Center for Living is a nonprofit nursing home with 80 certified beds in Auburn, Cayuga County. By certified beds, it is the 3rd-largest of the 4 Medicare- and Medicaid-certified nursing homes in Cayuga County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 4 for staffing and 4 for quality measures). That overall rating is below the Cayuga County average of 2.2 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 11 health citations across 6 inspections in the current federal reporting period, including 3 at the immediate jeopardy level. Federal regulators have imposed 2 fines totaling $101,300 in the past three years. Residents receive about 4.2 hours of total nursing care per day on average, and nursing staff turnover is 34%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.23
- RN hours per resident per day
- 0.57
- Nursing staff turnover
- 33.7%
- RN turnover
- 25.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 20 Park Avenue, Auburn, NY 13021
- County
- Cayuga
- Phone
- (315) 255-7188
- Certified beds
- 80
- Average residents per day
- 75
- Ownership type
- Non profit - Corporation
- Legal business name
- Auburn Community Hospital
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1995
- CMS Certification Number (CCN)
- 335785
- Most recent standard inspection
- September 6, 2024
Location and getting there
Finger Lakes Center for Living is located at 20 Park Avenue in Auburn, Cayuga County, in Central New York (ZIP 13021). The nearest hospital is Auburn Community Hospital, about 0.1 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 11
- Serious citations (harm or immediate jeopardy)
- 3
- Immediate jeopardy citations
- 3
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent February 20, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| February 20, 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Immediate jeopardy (isolated) | Yes |
| February 20, 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities | Immediate jeopardy (isolated) | Yes |
| October 29, 2025 | F0760 | Ensure that residents are free from significant medication errors | Immediate jeopardy (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| February 20, 2026 | Complaint investigation | 2 | Immediate jeopardy (isolated) | View CMS report |
| October 29, 2025 | Complaint investigation | 2 | Immediate jeopardy (isolated) | View CMS report |
| June 30, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| June 5, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| September 6, 2024 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
| October 14, 2022 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate; medications. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $101,300
- Payment denials
- 0
- Most recent penalty
- February 20, 2026
| Date | Penalty | Amount / Duration |
|---|---|---|
| February 20, 2026 | Civil money penalty | $79,655 |
| October 29, 2025 | Civil money penalty | $21,645 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 20
- Complaints per 100 beds
- 26.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 8
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Michael Brady | Corporate director (since 01/01/2015) |
| Christina Cornell | Corporate director (since 01/01/2017) |
| Raymond D'agostino | Corporate director (since 01/01/2019) |
| Elane Daly | Corporate director (since 01/01/2011) |
| Brian Durant | Corporate director (since 01/01/2018) |
| Susan Edinger | Corporate director (since 01/01/2015) |
| Anthony Franceschelli | Corporate director (since 01/01/2011) |
| David Gould | Corporate director (since 01/01/2017) |
| Patsy Iannolo | Corporate director (since 01/01/2014) |
| Joseph Pabis | Corporate director (since 06/01/2013) |
| John Riccio | Corporate director (since 01/01/2024) |
| Joseph Runkle | Corporate director (since 01/01/2014) |
| Alan Sherburne | Corporate director (since 01/01/2024) |
| Daniel Alexander | Corporate officer (since 08/01/2022) |
| Scott Berlucchi | Corporate officer (since 01/01/2008) |
| Jason Lesch | Corporate officer (since 01/01/2024) |
| Melissa Rackmil | Corporate officer (since 11/25/2024) |
| James Syrett | Corporate officer (since 05/01/2023) |
| Nabraska Casterlin | Operational/managerial control (since 06/17/2024) |
| Katherine Conway-Russell | Operational/managerial control (since 08/23/2021) |
| Patricia Evangelista | Operational/managerial control (since 12/26/2011) |
| Katrina Ladouce-Wilson | Operational/managerial control (since 08/02/2022) |
| Parth Patel | Operational/managerial control (since 09/07/2021) |
| Christine Schaller | Operational/managerial control (since 01/01/2025) |
| Daniel Alexander | Administrator/director of the SNF (since 08/01/2022) |
| Nabraska Casterlin | Administrator/director of the SNF (since 06/17/2024) |
| Patricia Evangelista | Administrator/director of the SNF (since 12/26/2011) |
| Parth Patel | Administrator/director of the SNF (since 09/07/2021) |
| Christine Schaller | Administrator/director of the SNF (since 01/01/2025) |
Official reports and records
These links open official and independent records for CCN 335785. Read several inspections, not only the most recent, to see whether problems repeat.