Nursing home in New Rochelle, Westchester County
Glen Island Center for Nursing and Rehabilitation
490 Pelham Road, New Rochelle, NY 10805 · (914) 636-2800
1 federal penalty on record · $36,299 in fines
Glen Island Center for Nursing and Rehabilitation is a 183-bed for-profit nursing home in New Rochelle, Westchester County. It is one of 42 certified nursing homes in Westchester County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 3 for staffing and 4 for quality measures). That overall rating is below the Westchester County average of 3.3 stars. Inspectors issued 19 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. Federal regulators have imposed 1 fine totaling $36,299 in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 40%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.21
- RN hours per resident per day
- 0.90
- Nursing staff turnover
- 40.1%
- RN turnover
- 54.7%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 490 Pelham Road, New Rochelle, NY 10805
- County
- Westchester
- Phone
- (914) 636-2800
- Certified beds
- 183
- Average residents per day
- 176
- Ownership type
- For profit - Corporation
- Legal business name
- Ralex Services Inc.
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1978
- CMS Certification Number (CCN)
- 335611
- Most recent standard inspection
- February 5, 2026
Location and getting there
Glen Island Center for Nursing and Rehabilitation is located at 490 Pelham Road in New Rochelle, Westchester County, in the Hudson Valley (ZIP 10805). The nearest Metro-North station is New Rochelle on the New Haven Line, about 1.1 miles away. The nearest hospital is Montefiore New Rochelle Hospital, about 1.3 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 19
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 27, 2024.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 27, 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing | Actual harm (pattern) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| February 5, 2026 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| January 5, 2026 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| November 27, 2024 | Complaint investigation | 7 | Actual harm (pattern) | View CMS report |
| June 14, 2024 | Standard health inspection | 7 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving pressure injuries or infection control. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $36,299
- Payment denials
- 0
- Most recent penalty
- November 27, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| November 27, 2024 | Civil money penalty | $36,299 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 56
- Complaints per 100 beds
- 32.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 6
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Maury Flax | Direct ownership interest (since 04/01/2022) |
| Leah Friedman | Corporate director (since 04/01/2022) |
| Maury Flax | Corporate officer (since 04/01/2022) |
| Brandon Augustyniak | Operational/managerial control (since 09/01/2022) |
| Mazan Rabadi | Operational/managerial control (since 01/01/2016) |
| Brandon Augustyniak | Administrator/director of the SNF (since 09/01/2022) |
| Leah Friedman | Administrator/director of the SNF (since 04/01/2022) |
| Mazan Rabadi | Administrator/director of the SNF (since 02/10/2025) |
Official reports and records
These links open official and independent records for CCN 335611. Read several inspections, not only the most recent, to see whether problems repeat.