Nursing home in West Haverstraw, Rockland County
Helen Hayes Hospital RHCF
51 N Route 9W, West Haverstraw, NY 10993 · (845) 786-4000
Helen Hayes Hospital RHCF is a 24-bed government-operated nursing home in West Haverstraw, Rockland County. It is one of the smaller of the 10 certified nursing homes in Rockland County. Medicare rates it 5 out of 5 stars overall (5 for health inspections, 5 for staffing and 5 for quality measures). That overall rating is above the Rockland County average of 2.5 stars. Inspectors issued 2 health citations across 1 inspection in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 7.2 hours of total nursing care per day on average, and nursing staff turnover is 33%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
5 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
5 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 7.22
- RN hours per resident per day
- 3.34
- Nursing staff turnover
- 33.3%
- RN turnover
- 45.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 51 N Route 9W, West Haverstraw, NY 10993
- County
- Rockland
- Phone
- (845) 786-4000
- Certified beds
- 24
- Average residents per day
- 19
- Ownership type
- Government - State
- Legal business name
- State Of New York Comptrollers Office
- Chain affiliation
- State Of New York Comptroller'S Office (7 facilities)
- In Medicare/Medicaid since
- 2016
- CMS Certification Number (CCN)
- 335873
- Most recent standard inspection
- March 20, 2025
Location and getting there
Helen Hayes Hospital RHCF is located at 51 N Route 9W in West Haverstraw, Rockland County, in the Hudson Valley (ZIP 10993). The nearest hospital is Helen Hayes Hospital, about 0.6 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 1
- Total health citations
- 2
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 7, 2018 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 0
- Complaints per 100 beds
- 0.0
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 0
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Elisa Delgardo | Governing body (since 03/05/2021) |
| Yvonne Evans | Governing body (since 05/12/2025) |
| John Ficucello | Governing body (since 08/22/2016) |
| John Gagliardo | Governing body (since 09/16/2024) |
| Mary Guarracini | Governing body (since 08/01/2016) |
| Scott Guevin | Governing body (since 05/12/2025) |
| Jannet Kaur | Governing body (since 09/01/2025) |
| Julie Lucero | Governing body (since 11/22/2018) |
| Veronica Ruffin-Ellis | Governing body (since 02/06/2025) |
| Yvonne Evans | Corporate officer (since 09/16/2024) |
| Nathalie Begho | Operational/managerial control (since 08/01/2024) |
| Flora Bernard | Operational/managerial control (since 08/01/2016) |
| Dennis Borrelli | Operational/managerial control (since 06/03/2019) |
| Elisa Delgardo | Operational/managerial control (since 03/05/2021) |
| O'Neil Denton | Operational/managerial control (since 08/07/2025) |
| Yvonne Evans | Operational/managerial control (since 05/12/2025) |
| John Ficucello | Operational/managerial control (since 08/22/2016) |
| Lisa Fielack | Operational/managerial control (since 10/06/2022) |
| John Gagliardo | Operational/managerial control (since 08/01/2016) |
| Catherine Golub | Operational/managerial control (since 11/26/2018) |
| Mary Guarracini | Operational/managerial control (since 08/01/2016) |
| Scott Guevin | Operational/managerial control (since 05/12/2025) |
| Laurell Jeffrey | Operational/managerial control (since 06/28/2020) |
| Jannet Kaur | Operational/managerial control (since 09/01/2025) |
| Angela Kilkenny | Operational/managerial control (since 11/30/2023) |
| Carrie Leitner | Operational/managerial control (since 11/19/2019) |
| Julie Lucero | Operational/managerial control (since 11/22/2018) |
| Florise Madelon | Operational/managerial control (since 07/31/2025) |
| Veronica Ruffin-Ellis | Operational/managerial control (since 02/06/2025) |
| Nathalie Begho | Administrator/director of the SNF (since 08/01/2024) |
| Flora Bernard | Administrator/director of the SNF (since 08/01/2016) |
| Dennis Borrelli | Administrator/director of the SNF (since 06/03/2019) |
| Elisa Delgardo | Administrator/director of the SNF (since 03/05/2021) |
| O'Neil Denton | Administrator/director of the SNF (since 08/07/2025) |
| Yvonne Evans | Administrator/director of the SNF (since 09/13/2024) |
| John Ficucello | Administrator/director of the SNF (since 08/22/2016) |
| Lisa Fielack | Administrator/director of the SNF (since 10/06/2022) |
| John Gagliardo | Administrator/director of the SNF (since 08/01/2016) |
| Catherine Golub | Administrator/director of the SNF (since 11/26/2018) |
| Mary Guarracini | Administrator/director of the SNF (since 08/01/2016) |
| Scott Guevin | Administrator/director of the SNF (since 05/12/2025) |
| Laurell Jeffrey | Administrator/director of the SNF (since 06/28/2020) |
| Jannet Kaur | Administrator/director of the SNF (since 09/01/2025) |
| Angela Kilkenny | Administrator/director of the SNF (since 11/30/2023) |
| Carrie Leitner | Administrator/director of the SNF (since 11/19/2019) |
| Julie Lucero | Administrator/director of the SNF (since 11/22/2018) |
| Florise Madelon | Administrator/director of the SNF (since 07/31/2025) |
| Veronica Ruffin-Ellis | Administrator/director of the SNF (since 02/06/2025) |
Official reports and records
These links open official and independent records for CCN 335873. Read several inspections, not only the most recent, to see whether problems repeat.