Nursing home in Jamestown, Chautauqua County
Heritage Park Rehab & Skilled Nursing
150 Prather Avenue, Jamestown, NY 14701 · (716) 488-1921
Heritage Park Rehab & Skilled Nursing is a 146-bed nonprofit nursing home in Jamestown, Chautauqua County. By certified beds, it is the 2nd-largest of the 4 Medicare- and Medicaid-certified nursing homes in Chautauqua County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 1 for staffing and 2 for quality measures). That overall rating is below the Chautauqua County average of 2.0 stars. Inspectors issued 14 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 2.3 hours of total nursing care per day on average, and nursing staff turnover is 46%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 2.34
- RN hours per resident per day
- 0.28
- Nursing staff turnover
- 46.3%
- RN turnover
- 53.8%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 150 Prather Avenue, Jamestown, NY 14701
- County
- Chautauqua
- Phone
- (716) 488-1921
- Certified beds
- 146
- Average residents per day
- 116
- Ownership type
- Non profit - Corporation
- Legal business name
- Gerry Homes Inc
- Chain affiliation
- Heritage Ministries (3 facilities)
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335142
- Most recent standard inspection
- April 30, 2026
Location and getting there
Heritage Park Rehab & Skilled Nursing is located at 150 Prather Avenue in Jamestown, Chautauqua County, in Western New York (ZIP 14701). The nearest hospital is UPMC Chautauqua at WCA, about 0.3 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 14
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent April 30, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| April 30, 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Actual harm (isolated) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| April 30, 2026 | Standard health inspection | 7 | Actual harm (isolated) | View CMS report |
| September 12, 2025 | Complaint investigation | 1 | Potential for harm (widespread) | View CMS report |
| March 1, 2024 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| May 6, 2022 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 104
- Complaints per 100 beds
- 81.6
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 9
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Gregory Fernandez | Corporate director (since 11/25/2024) |
| Pamela Noll | Corporate director (since 11/25/2024) |
| Mary Ann Spanos | Corporate director (since 11/25/2024) |
| Peter Stark | Corporate director (since 11/25/2024) |
| Lisa Haglund | Corporate officer (since 05/11/2020) |
| Jessica Burkhouse | Operational/managerial control (since 06/14/2014) |
| Lisa Haglund | Operational/managerial control (since 05/11/2020) |
| Albert Persia | Operational/managerial control (since 07/24/2023) |
| Jessica Burkhouse | Administrator/director of the SNF (since 06/14/2014) |
| Albert Persia | Administrator/director of the SNF (since 07/24/2023) |
Official reports and records
These links open official and independent records for CCN 335142. Read several inspections, not only the most recent, to see whether problems repeat.