Nursing home in Buffalo, Erie County
Humboldt House Rehabilitation and Nursing Center
64 Hager Street, Buffalo, NY 14208 · (716) 886-4377
Medicare abuse alert: cited for abuse
2 federal penalties on record · $270,666 in fines
3 immediate jeopardy citations
Humboldt House Rehabilitation and Nursing Center is a for-profit nursing home with 173 certified beds in Buffalo, Erie County. It is one of 33 certified nursing homes in Erie County. Medicare rates it 2 out of 5 stars overall (1 for health inspections, 2 for staffing and 5 for quality measures). That overall rating is below the Erie County average of 3.0 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 45 health citations across 11 inspections in the current federal reporting period, including 3 at the immediate jeopardy level. Federal regulators have imposed 2 fines totaling $270,666 in the past three years. Residents receive about 3.0 hours of total nursing care per day on average, and nursing staff turnover is 60%.
Medicare star ratings
Overall Medicare rating
2 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.04
- RN hours per resident per day
- 0.41
- Nursing staff turnover
- 59.5%
- RN turnover
- 56.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 64 Hager Street, Buffalo, NY 14208
- County
- Erie
- Phone
- (716) 886-4377
- Certified beds
- 173
- Average residents per day
- 155
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Nhrc Acquisition LLC
- Chain affiliation
- The Sherman Family (7 facilities)
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335164
- Most recent standard inspection
- October 10, 2025
Location and getting there
Humboldt House Rehabilitation and Nursing Center is located at 64 Hager Street in Buffalo, Erie County, in Western New York (ZIP 14208). The nearest hospital is Sisters of Charity Hospital, about 0.6 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 11
- Total health citations
- 45
- Serious citations (harm or immediate jeopardy)
- 3
- Immediate jeopardy citations
- 3
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent October 10, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| October 10, 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Immediate jeopardy (widespread) | No |
| May 23, 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Immediate jeopardy (widespread) | Yes |
| May 23, 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities | Immediate jeopardy (widespread) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| June 9, 2026 | Complaint investigation | 2 | Potential for harm (isolated) | View CMS report |
| March 27, 2026 | Complaint investigation | 4 | Potential for harm (widespread) | View CMS report |
| October 10, 2025 | Standard health inspection | 14 | Immediate jeopardy (widespread) | View CMS report |
| June 18, 2025 | Complaint investigation | 1 | Potential for harm (pattern) | View CMS report |
| April 4, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| December 31, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| December 16, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| May 23, 2024 | Standard health inspection | 11 | Immediate jeopardy (widespread) | View CMS report |
| January 25, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| September 18, 2023 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| February 9, 2023 | Standard health inspection | 8 | Potential for harm (widespread) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $270,666
- Payment denials
- 0
- Most recent penalty
- October 10, 2025
| Date | Penalty | Amount / Duration |
|---|---|---|
| October 10, 2025 | Civil money penalty | $198,200 |
| May 23, 2024 | Civil money penalty | $72,466 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 268
- Complaints per 100 beds
- 183.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 36
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Hindy Amsel | Direct owner (5% or greater) — percentage not reported (since 02/20/2014) |
| Jeffery Goldstein | Direct owner (5% or greater) — 24% (since 02/20/2014) |
| Esther Mendlowitz | Direct owner (5% or greater) — 11% (since 02/20/2014) |
| Alexander Sherman | Direct owner (5% or greater) — 17% (since 02/20/2014) |
| Lea Sherman | Direct owner (5% or greater) — 24% (since 02/20/2014) |
| Tzvi Sherman | Direct owner (5% or greater) — 11% (since 02/20/2014) |
| Yehuda Sherman | Direct owner (5% or greater) — 11% (since 02/20/2014) |
| Michelle Hardy | Managing employee (since 11/28/2019) |
Official reports and records
These links open official and independent records for CCN 335164. Read several inspections, not only the most recent, to see whether problems repeat.