Nursing home in Syracuse, Onondaga County
Loretto Health and Rehabilitation Center
700 East Brighton Avenue, Syracuse, NY 13205 · (315) 469-5570
Loretto Health and Rehabilitation Center is a nonprofit nursing home with 583 certified beds in Syracuse, Onondaga County. By certified beds, it is the largest of the 14 Medicare- and Medicaid-certified nursing homes in Onondaga County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 3 for staffing and 4 for quality measures). That overall rating is below the Onondaga County average of 2.5 stars. Inspectors issued 39 health citations across 4 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.7 hours of total nursing care per day on average, and nursing staff turnover is 38%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.67
- RN hours per resident per day
- 0.43
- Nursing staff turnover
- 37.6%
- RN turnover
- 33.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 700 East Brighton Avenue, Syracuse, NY 13205
- County
- Onondaga
- Phone
- (315) 469-5570
- Certified beds
- 583
- Average residents per day
- 514
- Ownership type
- Non profit - Corporation
- Legal business name
- Loretto Health And Rehabilitation Center
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335136
- Most recent standard inspection
- August 29, 2025
Location and getting there
Loretto Health and Rehabilitation Center is located at 700 East Brighton Avenue in Syracuse, Onondaga County, in Central New York (ZIP 13205). The nearest hospital is UPSTATE University Hospital at Community General, about 1.9 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 39
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 10, 2026 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| August 29, 2025 | Standard health inspection | 13 | Potential for harm (pattern) | View CMS report |
| April 23, 2024 | Standard health inspection | 18 | Potential for harm (pattern) | View CMS report |
| September 23, 2022 | Standard health inspection | 7 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 430
- Complaints per 100 beds
- 83.6
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 43
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| John Murray | Managing employee (since 01/01/2014) |
| John Brennan | Corporate officer (since 06/01/2013) |
| John Murray | Corporate officer (since 04/01/2014) |
| Vicki O'Neill | Corporate officer (since 06/01/2009) |
| Kimberly Townsend | Corporate officer (since 04/01/2014) |
Official reports and records
These links open official and independent records for CCN 335136. Read several inspections, not only the most recent, to see whether problems repeat.