Nursing home in Massena, St. Lawrence County
Massena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY 13662 · (315) 769-2494
3 federal penalties on record · $33,387 in fines
1 immediate jeopardy citation
Located in Massena, St. Lawrence County, Massena Rehabilitation & Nursing Center is a for-profit nursing home with 160 certified beds. By certified beds, it is the 2nd-largest of the 4 Medicare- and Medicaid-certified nursing homes in St. Lawrence County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 3 for staffing and 2 for quality measures). That overall rating is below the St. Lawrence County average of 2.8 stars. Inspectors issued 41 health citations across 7 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 3 fines totaling $33,387 in the past three years. Residents receive about 3.4 hours of total nursing care per day on average, and nursing staff turnover is 61%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.41
- RN hours per resident per day
- 0.64
- Nursing staff turnover
- 61.2%
- RN turnover
- 58.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 89 Grove Street, Massena, NY 13662
- County
- St. Lawrence
- Phone
- (315) 769-2494
- Certified beds
- 160
- Average residents per day
- 148
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Marnc Operating LLC
- Chain affiliation
- Personal Healthcare Management (21 facilities)
- In Medicare/Medicaid since
- 1977
- CMS Certification Number (CCN)
- 335592
- Most recent standard inspection
- August 15, 2025
Location and getting there
Massena Rehabilitation & Nursing Center is located at 89 Grove Street in Massena, St. Lawrence County, in the North Country (ZIP 13662). The nearest hospital is Massena Hospital, about 1.4 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 7
- Total health citations
- 41
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent May 22, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| May 22, 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Immediate jeopardy (pattern) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 22, 2026 | Complaint investigation | 7 | Immediate jeopardy (pattern) | View CMS report |
| August 15, 2025 | Standard health inspection | 15 | Potential for harm (widespread) | View CMS report |
| November 19, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 29, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| December 15, 2023 | Standard health inspection | 10 | Potential for harm (widespread) | View CMS report |
| December 6, 2023 | Complaint investigation | 1 | Potential for harm (pattern) | View CMS report |
| November 19, 2021 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 3
- Fines
- 3
- Total fines
- $33,387
- Payment denials
- 0
- Most recent penalty
- January 30, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| January 30, 2024 | Civil money penalty | $14,814 |
| January 8, 2024 | Civil money penalty | $4,938 |
| December 18, 2023 | Civil money penalty | $13,635 |
Penalty data last updated August 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 238
- Complaints per 100 beds
- 163.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 18
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Esther Beim | Direct owner (5% or greater) — 38% (since 01/15/2018) |
| Chaya Walden | Direct owner (5% or greater) — 15% (since 01/15/2018) |
| Batia Zagelbaum | Direct owner (5% or greater) — 27% (since 01/15/2018) |
| Yechiel Zagelbaum | Direct owner (5% or greater) — 21% (since 12/31/2020) |
| Alexander Barth | Corporate officer (since 01/15/2018) |
| Israel Ostrovitsky | Corporate officer (since 04/18/2019) |
| Michelle Garrity | Operational/managerial control (since 10/23/2024) |
| Alexander Barth | Administrator/director of the SNF (since 04/12/2018) |
| Michelle Garrity | Administrator/director of the SNF (since 03/12/2025) |
| Israel Ostrovitsky | Administrator/director of the SNF (since 04/18/2019) |
Official reports and records
These links open official and independent records for CCN 335592. Read several inspections, not only the most recent, to see whether problems repeat.