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Nursing home in Oxford, Chenango County

NYS Veterans Home

4211 State Highway 220, Oxford, NY 13830 · (607) 843-3100

NYS Veterans Home is a government-operated nursing home with 242 certified beds in Oxford, Chenango County. By certified beds, it is the largest of the 4 Medicare- and Medicaid-certified nursing homes in Chenango County. Medicare rates it 4 out of 5 stars overall (4 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is above the Chenango County average of 3.2 stars. Inspectors issued 5 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.6 hours of total nursing care per day on average.

Medicare star ratings

Overall Medicare rating

4 / 5

Medicare's summary rating combining inspections, staffing and quality measures.

Health inspection rating

4 / 5

Based on findings from state health inspections and complaint investigations.

Staffing rating

2 / 5

Based on reported nurse and aide staffing hours per resident.

Quality measures rating

3 / 5

Based on resident outcomes such as falls, pressure ulcers and hospitalizations.

Staffing

Total nurse hours per resident per day
3.57
RN hours per resident per day
0.67

Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.

Facility facts

Address
4211 State Highway 220, Oxford, NY 13830
County
Chenango
Certified beds
242
Average residents per day
210
Ownership type
Government - State
Legal business name
State Of New York Comptrollers Office
Chain affiliation
State Of New York Comptroller'S Office (7 facilities)
In Medicare/Medicaid since
1967
CMS Certification Number (CCN)
335097
Most recent standard inspection
May 16, 2025

Location and getting there

NYS Veterans Home is located at 4211 State Highway 220 in Oxford, Chenango County, in the Southern Tier (ZIP 13830). Distances are straight-line estimates; confirm travel routes before visiting.

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Inspection record

Inspections on record
3
Total health citations
5
Serious citations (harm or immediate jeopardy)
0
Immediate jeopardy citations
0

Inspection history

Inspection dateTypeCitationsMost serious findingOfficial report
May 16, 2025Standard health inspection2Potential for harm (isolated)View CMS report
June 11, 2024Complaint investigation1Potential for harm (isolated)View CMS report
October 6, 2023Standard health inspection2Potential for harm (widespread)View CMS report

Federal penalties

No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.

Complaints to the New York State Department of Health

Complaints received
112
Complaints per 100 beds
69.0
Statewide average per 100 beds
57.1
On-site complaint inspections
14

NYS DOH complaint data through July 31, 2026.

Owners and managers reported to CMS

NameRole reported to CMS
Kurt ApthorpeCorporate officer (since 10/10/2019)
Matthew SchultzCorporate officer (since 01/01/2025)
Kurt ApthorpeOperational/managerial control (since 10/10/2019)
Matthew SchultzOperational/managerial control (since 01/01/2025)
Anna StockhausenOperational/managerial control (since 07/01/2025)
Kurt ApthorpeAdministrator/director of the SNF (since 10/10/2019)
Matthew SchultzAdministrator/director of the SNF (since 01/01/2025)
Anna StockhausenAdministrator/director of the SNF (since 07/01/2025)

Official reports and records

These links open official and independent records for CCN 335097. Read several inspections, not only the most recent, to see whether problems repeat.