Nursing home in New York, New York County
New Gouverneur Hospital SNF
227 Madison Street, New York, NY 10002 · (212) 441-5023
New Gouverneur Hospital SNF is a government-operated nursing home with 295 certified beds in Chinatown/Two Bridges, Manhattan. It is one of 16 certified nursing homes in New York County. Medicare rates it 5 out of 5 stars overall (4 for health inspections, 5 for staffing and 5 for quality measures). That overall rating is above the New York County average of 4.1 stars. Inspectors issued 12 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 4.4 hours of total nursing care per day on average, and nursing staff turnover is 22%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
5 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.35
- RN hours per resident per day
- 1.43
- Nursing staff turnover
- 22.2%
- RN turnover
- 25.9%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 227 Madison Street, New York, NY 10002
- County
- New York (Manhattan)
- Phone
- (212) 441-5023
- Certified beds
- 295
- Average residents per day
- 283
- Ownership type
- Government - City
- Legal business name
- New York City Health And Hospitals Corporation
- Chain affiliation
- New York City Health + Hospitals (5 facilities)
- In Medicare/Medicaid since
- 1975
- CMS Certification Number (CCN)
- 335461
- Most recent standard inspection
- December 19, 2024
Location and getting there
New Gouverneur Hospital SNF is located at 227 Madison Street, in the Chinatown/Two Bridges area of Manhattan (ZIP 10002). The closest subway station is East Broadway (F), about 0.1 miles away. Delancey St-Essex St (F, J, M and Z) is about 0.4 miles away. The nearest hospital is Mount Sinai - Behavioral Health Center, about 0.6 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 12
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| December 19, 2024 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| October 18, 2022 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| December 20, 2019 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 126
- Complaints per 100 beds
- 44.5
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 11
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Helen Arteaga Landaverde | Corporate director (since 01/09/2026) |
| Vincent Calamia | Corporate director (since 01/13/2012) |
| Erin Dalton Curran | Corporate director (since 03/02/2026) |
| Joel Eisdorfer | Corporate director (since 12/31/2025) |
| Michael Espiritu | Corporate director (since 02/20/2025) |
| Sally Hernandez-Pinero | Corporate director (since 01/01/2019) |
| Mitchell Katz | Corporate director (since 01/08/2018) |
| Anita Kawatra | Corporate director (since 01/01/2019) |
| Patricia Marthone | Corporate director (since 12/20/2021) |
| Alister Martin | Corporate director (since 02/23/2026) |
| Jose Pagan | Corporate director (since 01/01/2019) |
| Jorge Petit | Corporate director (since 04/13/2026) |
| Vanessa Rodriguez | Corporate director (since 02/20/2025) |
| Joann Rowe | Corporate director (since 02/15/2023) |
| Tricia Taitt | Corporate director (since 02/20/2025) |
| John Ulberg | Corporate director (since 06/21/2018) |
| Freda Wang | Corporate director (since 01/01/2019) |
| Florencio Basquez | Operational/managerial control (since 07/02/2018) |
| Jason Dryden | Operational/managerial control (since 12/05/2022) |
| Sherry Humphrey | Operational/managerial control (since 12/03/2018) |
| Marjory Karlin | Operational/managerial control (since 06/17/2026) |
| Kity Khundkar | Operational/managerial control (since 01/20/2019) |
| Khoi Luong | Operational/managerial control (since 11/27/2017) |
| Susan Sales | Operational/managerial control (since 02/01/2016) |
| Sherry Humphrey | Administrator/director of the SNF (since 06/17/2026) |
| Susan Sales | Administrator/director of the SNF (since 06/17/2026) |
Official reports and records
These links open official and independent records for CCN 335461. Read several inspections, not only the most recent, to see whether problems repeat.