Nursing home in Norwich, Chenango County
Norwich Rehabilitation & Nursing Center
88 Calvary Drive, Norwich, NY 13815 · (607) 336-3915
7 federal penalties on record · $63,215 in fines
1 immediate jeopardy citation
Norwich Rehabilitation & Nursing Center is a for-profit nursing home with 80 certified beds in Norwich, Chenango County. It is one of 4 certified nursing homes in Chenango County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 3 for staffing and 2 for quality measures). That overall rating is close to the Chenango County average of 3.2 stars. Inspectors issued 12 health citations across 4 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 7 fines totaling $63,215 in the past three years. Residents receive about 3.5 hours of total nursing care per day on average, and nursing staff turnover is 58%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.53
- RN hours per resident per day
- 0.70
- Nursing staff turnover
- 58.4%
- RN turnover
- 45.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 88 Calvary Drive, Norwich, NY 13815
- County
- Chenango
- Phone
- (607) 336-3915
- Certified beds
- 80
- Average residents per day
- 79
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Norwich Operating Co LLC
- Chain affiliation
- Personal Healthcare Management (21 facilities)
- In Medicare/Medicaid since
- 1992
- CMS Certification Number (CCN)
- 335759
- Most recent standard inspection
- August 1, 2025
Location and getting there
Norwich Rehabilitation & Nursing Center is located at 88 Calvary Drive in Norwich, Chenango County, in the Southern Tier (ZIP 13815). The nearest hospital is Chenango Memorial Hospital Inc, about 0.3 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 12
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent December 3, 2024.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| December 3, 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive | Immediate jeopardy (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| August 1, 2025 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
| December 3, 2024 | Complaint investigation | 1 | Immediate jeopardy (isolated) | View CMS report |
| January 9, 2024 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
| July 9, 2021 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
Federal penalties
- Federal penalties
- 7
- Fines
- 7
- Total fines
- $63,215
- Payment denials
- 0
- Most recent penalty
- December 3, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| December 3, 2024 | Civil money penalty | $15,591 |
| February 20, 2024 | Civil money penalty | $4,938 |
| February 12, 2024 | Civil money penalty | $4,938 |
| January 22, 2024 | Civil money penalty | $14,814 |
| January 8, 2024 | Civil money penalty | $4,938 |
| January 2, 2024 | Civil money penalty | $4,587 |
| December 11, 2023 | Civil money penalty | $13,409 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 113
- Complaints per 100 beds
- 146.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 16
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Alexander Barth | Direct owner (5% or greater) — 15% (since 06/24/2009) |
| Ephraim Zagelbaum | Direct owner (5% or greater) — 49% (since 01/01/2011) |
| Yechiel Zagelbaum | Direct owner (5% or greater) — 21% (since 06/24/2009) |
| Alexander Barth | Corporate officer (since 01/01/2011) |
| Jeffrey Amidon | Operational/managerial control (since 01/01/2019) |
| Edith Revoir | Operational/managerial control (since 12/01/2017) |
| Jeffrey Amidon | Administrator/director of the SNF (since 03/25/2025) |
| Alexander Barth | Administrator/director of the SNF (since 01/01/2011) |
| Edith Revoir | Administrator/director of the SNF (since 12/01/2017) |
Official reports and records
These links open official and independent records for CCN 335759. Read several inspections, not only the most recent, to see whether problems repeat.