Nursing home in Rochester, Monroe County
Park Ridge Nursing Home
1555 Long Pond Road, Rochester, NY 14626 · (585) 723-7205
Park Ridge Nursing Home is a 120-bed nonprofit nursing home in Rochester, Monroe County. It is one of 32 certified nursing homes in Monroe County. Medicare rates it 5 out of 5 stars overall (4 for health inspections, 4 for staffing and 5 for quality measures). That overall rating is above the Monroe County average of 3.1 stars. Inspectors issued 17 health citations across 4 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 4.4 hours of total nursing care per day on average, and nursing staff turnover is 42%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.36
- RN hours per resident per day
- 0.63
- Nursing staff turnover
- 41.9%
- RN turnover
- 47.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1555 Long Pond Road, Rochester, NY 14626
- County
- Monroe
- Phone
- (585) 723-7205
- Certified beds
- 120
- Average residents per day
- 122
- Ownership type
- Non profit - Corporation
- Legal business name
- Park Ridge Nursing Home, Inc
- Chain affiliation
- Rochester Regional Health (5 facilities)
- In Medicare/Medicaid since
- 1972
- CMS Certification Number (CCN)
- 335369
- Most recent standard inspection
- April 29, 2024
Location and getting there
Park Ridge Nursing Home is located at 1555 Long Pond Road in Rochester, Monroe County, in the Finger Lakes region (ZIP 14626). The nearest hospital is The Unity Hospital of Rochester, about 0.1 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 17
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 1, 2026 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| April 29, 2024 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
| August 19, 2022 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
| February 5, 2020 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 51
- Complaints per 100 beds
- 43.7
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 26
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Yvonne Hamilton | Managing employee (since 09/01/2021) |
| Nichole Holder | Managing employee (since 01/01/2021) |
| Shawn Hoyt | Managing employee (since 04/14/2021) |
| Karan Alag | Corporate director (since 07/01/2020) |
| Dianne Cooney-Miner | Corporate director (since 05/24/2017) |
| Thomas Crilly | Corporate director (since 01/01/2010) |
| Ralph Destephano | Corporate director (since 12/07/2016) |
| Marcy Mulconry | Corporate director (since 07/01/2020) |
| Dawn Riedy | Corporate director (since 07/01/2020) |
| Thomas Riley | Corporate director (since 12/07/2016) |
| Julia Tedesco | Corporate director (since 05/24/2017) |
| Linda Becker | Corporate officer (since 07/01/2014) |
| Richard Davis | Corporate officer (since 03/01/2022) |
| Karen Gallina | Corporate officer (since 07/01/2014) |
| Howard Glastonbury | Corporate officer (since 07/01/2020) |
| Jeffrey Mapstone | Corporate officer (since 07/01/2014) |
| Daniel Meyers | Corporate officer (since 07/01/2014) |
| James Murray | Corporate officer (since 07/01/2020) |
| Elizabeth Patton | Corporate officer (since 07/01/2014) |
| Leon Sawyko | Corporate officer (since 07/01/2014) |
Official reports and records
These links open official and independent records for CCN 335369. Read several inspections, not only the most recent, to see whether problems repeat.