Nursing home in Jackson Heights, Queens County
Regal Heights Rehabilitation and Health Care Center
70-05 35th Avenue, Jackson Heights, NY 11372 · (718) 662-5100
Regal Heights Rehabilitation and Health Care Center is a for-profit nursing home with 280 certified beds in Jackson Heights, Queens. It is one of 56 certified nursing homes in Queens County. Medicare rates it 3 out of 5 stars overall (2 for health inspections, 3 for staffing and 5 for quality measures). That overall rating is below the Queens County average of 3.3 stars. Inspectors issued 20 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.1 hours of total nursing care per day on average, and nursing staff turnover is 32%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.09
- RN hours per resident per day
- 0.75
- Nursing staff turnover
- 31.5%
- RN turnover
- 52.1%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 70-05 35th Avenue, Jackson Heights, NY 11372
- County
- Queens
- Phone
- (718) 662-5100
- Certified beds
- 280
- Average residents per day
- 274
- Ownership type
- For profit - Partnership
- Legal business name
- Jackson Heights Care Center, LLC
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 2000
- CMS Certification Number (CCN)
- 335820
- Most recent standard inspection
- February 17, 2026
Location and getting there
Regal Heights Rehabilitation and Health Care Center is located at 70-05 35th Avenue, in the Jackson Heights neighborhood of Queens (ZIP 11372). The closest subway station is 65 St (M and R), about 0.1 miles away. 69 St (7) is about 0.3 miles away. The Woodside LIRR station is about 0.5 miles away. The nearest hospital is Elmhurst Hospital Center, about 0.7 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 20
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| February 17, 2026 | Standard health inspection | 5 | Potential for harm (widespread) | View CMS report |
| December 1, 2023 | Standard health inspection | 9 | Potential for harm (pattern) | View CMS report |
| September 10, 2021 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 45
- Complaints per 100 beds
- 16.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 2
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Martin Berger | Direct owner (5% or greater) — 25% (since 12/28/2000) |
| Mary Fahey | Direct owner (5% or greater) — 17% (since 01/01/2009) |
| William Madden | Direct owner (5% or greater) — 17% (since 12/28/2000) |
| Kevin Place | Managing employee (since 01/01/2010) |
Official reports and records
These links open official and independent records for CCN 335820. Read several inspections, not only the most recent, to see whether problems repeat.