Nursing home in Rome, Oneida County
Rome Memorial Hospital, Inc - RHCF
1500 North James Street, Rome, NY 13440 · (315) 338-7318
Rome Memorial Hospital, Inc - RHCF is a nonprofit nursing home with 80 certified beds in Rome, Oneida County. It is one of the smaller of the 17 certified nursing homes in Oneida County. Medicare rates it 4 out of 5 stars overall (4 for health inspections, 4 for staffing and 4 for quality measures). That overall rating is above the Oneida County average of 1.6 stars. Inspectors issued 11 health citations across 4 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.9 hours of total nursing care per day on average, and nursing staff turnover is 49%.
Medicare star ratings
Overall Medicare rating
4 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.92
- RN hours per resident per day
- 0.67
- Nursing staff turnover
- 48.9%
- RN turnover
- 58.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1500 North James Street, Rome, NY 13440
- County
- Oneida
- Phone
- (315) 338-7318
- Certified beds
- 80
- Average residents per day
- 77
- Ownership type
- Non profit - Other
- Legal business name
- Rome Memorial Hospital, Inc.
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1976
- CMS Certification Number (CCN)
- 335563
- Most recent standard inspection
- January 8, 2025
Location and getting there
Rome Memorial Hospital, Inc - RHCF is located at 1500 North James Street in Rome, Oneida County, in the Mohawk Valley (ZIP 13440). The nearest hospital is Rome Memorial Hospital, Inc, less than a tenth of a mile away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 11
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| July 2, 2026 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 8, 2025 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
| April 14, 2023 | Standard health inspection | 6 | Potential for harm (pattern) | View CMS report |
| April 15, 2021 | Standard health inspection | 2 | Potential for harm (pattern) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 22
- Complaints per 100 beds
- 38.7
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 5
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Dewey Rowlands | Indirect owner (5% or greater) — 5% (since 12/09/2015) |
| Darlene Burns | Corporate director (since 03/29/2016) |
| Ankur Desai | Corporate director (since 04/28/2009) |
| Valerie Finster | Corporate director (since 11/01/2021) |
| Julie Grow Denton | Corporate director (since 01/11/2011) |
| Kristin Grunder | Corporate director (since 10/24/2017) |
| Donald Hanson | Corporate director (since 08/29/2017) |
| Lori Kaplan Felice | Corporate director (since 08/29/2017) |
| David Nolan | Corporate director (since 09/01/2005) |
| Ryan O-Shaughnessy | Corporate director (since 08/29/2017) |
| Lynn Reese | Corporate director (since 09/01/1995) |
| John Restivo | Corporate director (since 08/29/2017) |
| Dewey Rowlands | Corporate director (since 08/18/2015) |
| Anne Marie Czyz | Corporate officer (since 03/01/2021) |
| Ryan Thompson | Corporate officer (since 03/15/2020) |
| Dewey Rowlands | Operational/managerial control (since 08/18/2015) |
Official reports and records
These links open official and independent records for CCN 335563. Read several inspections, not only the most recent, to see whether problems repeat.