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Nursing home in Jamaica, Queens County

Silvercrest

144 45 87th Avenue, Jamaica, NY 11435 · (718) 480-4026

1 federal penalty on record · $24,850 in fines

1 immediate jeopardy citation

Silvercrest is a 320-bed nonprofit nursing home in Jamaica, Queens. It is one of 56 certified nursing homes in Queens County. Medicare rates it 2 out of 5 stars overall (2 for health inspections, 3 for staffing and 4 for quality measures). That overall rating is below the Queens County average of 3.3 stars. Inspectors issued 16 health citations across 5 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 1 fine totaling $24,850 in the past three years. Residents receive about 3.9 hours of total nursing care per day on average, and nursing staff turnover is 19%.

Medicare star ratings

Overall Medicare rating

2 / 5

Medicare's summary rating combining inspections, staffing and quality measures.

Health inspection rating

2 / 5

Based on findings from state health inspections and complaint investigations.

Staffing rating

3 / 5

Based on reported nurse and aide staffing hours per resident.

Quality measures rating

4 / 5

Based on resident outcomes such as falls, pressure ulcers and hospitalizations.

Staffing

Total nurse hours per resident per day
3.93
RN hours per resident per day
1.10
Nursing staff turnover
19.3%
RN turnover
17.0%

Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.

Facility facts

Address
144 45 87th Avenue, Jamaica, NY 11435
County
Queens
Certified beds
320
Average residents per day
292
Ownership type
Non profit - Corporation
Legal business name
The Silvercrest Center For Nursing And Rehabilitation
Chain affiliation
None reported
In Medicare/Medicaid since
1990
CMS Certification Number (CCN)
335724
Most recent standard inspection
December 19, 2024

Location and getting there

Silvercrest is located at 144 45 87th Avenue, in the Jamaica neighborhood of Queens (ZIP 11435). The closest subway station is Sutphin Blvd-Archer Av-JFK Airport (E, J and Z), less than a tenth of a mile away. Sutphin Blvd (F) is about 0.4 miles away. The Jamaica LIRR station is less than a tenth of a mile away. The nearest hospital is Jamaica Hospital Medical Center, about 0.4 miles away. Distances are straight-line estimates; confirm travel routes before visiting.

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Inspection record

Inspections on record
5
Total health citations
16
Serious citations (harm or immediate jeopardy)
1
Immediate jeopardy citations
1

Serious citations

Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent February 21, 2025.

DateFederal tagWhat inspectors citedSeverityComplaint?
February 21, 2025F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directivesImmediate jeopardy (isolated)Yes

Inspection history

Inspection dateTypeCitationsMost serious findingOfficial report
February 21, 2025Complaint investigation1Immediate jeopardy (isolated)View CMS report
December 19, 2024Standard health inspection10Potential for harm (widespread)View CMS report
August 1, 2024Complaint investigation1Potential for harm (isolated)View CMS report
December 6, 2022Standard health inspection3Potential for harm (isolated)View CMS report
September 22, 2020Standard health inspection1Potential for harm (isolated)View CMS report

Federal penalties

Federal penalties
1
Fines
1
Total fines
$24,850
Payment denials
0
Most recent penalty
February 21, 2025
DatePenaltyAmount / Duration
February 21, 2025Civil money penalty$24,850

Penalty data last updated September 1, 2026.

Complaints to the New York State Department of Health

Complaints received
134
Complaints per 100 beds
44.9
Statewide average per 100 beds
57.1
On-site complaint inspections
13

NYS DOH complaint data through July 31, 2026.

Owners and managers reported to CMS

NameRole reported to CMS
Elias NemnomManaging employee (since 11/01/2015)
Michael TretolaManaging employee (since 01/01/2011)
Anne Cote-TaylorCorporate director (since 12/31/2021)
Richard EvansCorporate director (since 12/31/2021)
Joseph IenusoCorporate director (since 12/31/2021)
Burak MalatyaliCorporate director (since 12/31/2021)
Stephen MillsCorporate director (since 12/31/2021)
Jaclyn MucariaCorporate director (since 12/31/2021)
Nancy O'TooleCorporate director (since 12/31/2021)
Cesar PerezCorporate director (since 12/31/2021)
Regina PeruggiCorporate director (since 12/31/2021)
Karen WesterveltCorporate director (since 12/31/2021)
Elias NemnomCorporate officer (since 11/01/2017)
William PalumboCorporate officer (since 05/03/2021)
Lucan RodriguesCorporate officer (since 05/25/2020)
Michael TretolaCorporate officer (since 01/01/2011)

Official reports and records

These links open official and independent records for CCN 335724. Read several inspections, not only the most recent, to see whether problems repeat.