Nursing home in Penn Yan, Yates County
Soldiers and Sailors Memorial Hospital Extended Care Unit
418 North Main Street, Penn Yan, NY 14527 · (315) 531-2730
1 federal penalty on record · $21,733 in fines
1 immediate jeopardy citation
Located in Penn Yan, Yates County, Soldiers and Sailors Memorial Hospital Extended Care Unit is a nonprofit nursing home with 152 certified beds. By certified beds, it is the largest of the 2 Medicare- and Medicaid-certified nursing homes in Yates County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 3 for staffing and 2 for quality measures). That overall rating is below the Yates County average of 3.0 stars. Inspectors issued 16 health citations across 3 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 1 fine totaling $21,733 in the past three years. Residents receive about 3.6 hours of total nursing care per day on average, and nursing staff turnover is 68%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.57
- RN hours per resident per day
- 0.46
- Nursing staff turnover
- 68.3%
- RN turnover
- 66.7%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 418 North Main Street, Penn Yan, NY 14527
- County
- Yates
- Phone
- (315) 531-2730
- Certified beds
- 152
- Average residents per day
- 134
- Ownership type
- Non profit - Other
- Legal business name
- Soldiers & Sailors Memorial Hospital
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1969
- CMS Certification Number (CCN)
- 335289
- Most recent standard inspection
- November 4, 2024
Location and getting there
Soldiers and Sailors Memorial Hospital Extended Care Unit is located at 418 North Main Street in Penn Yan, Yates County, in the Finger Lakes region (ZIP 14527). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 16
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 4, 2024.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 4, 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail | Immediate jeopardy (pattern) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 4, 2024 | Standard health inspection | 6 | Immediate jeopardy (pattern) | View CMS report |
| September 30, 2022 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| November 22, 2019 | Standard health inspection | 6 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $21,733
- Payment denials
- 0
- Most recent penalty
- November 4, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| November 4, 2024 | Civil money penalty | $21,733 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 76
- Complaints per 100 beds
- 66.6
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 10
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Kylene Abraham | Corporate director (since 09/14/2021) |
| James Adams | Corporate director (since 01/28/2025) |
| Robert Anderson | Corporate director (since 09/14/2021) |
| Thomas Burrall | Corporate director (since 09/14/2021) |
| James Cheney | Corporate director (since 09/14/2021) |
| Craig Collins | Corporate director (since 01/28/2025) |
| Craig Densmore | Corporate director (since 09/14/2021) |
| Chevanne Devaney | Corporate director (since 09/14/2021) |
| Steven Goldstein | Corporate director (since 01/28/2025) |
| Stephen Griffin | Corporate director (since 01/28/2025) |
| Ryan Hallings | Corporate director (since 09/14/2021) |
| Trisha Koczent | Corporate director (since 05/24/2021) |
| James Nardozzi | Corporate director (since 09/14/2021) |
| Rodolfo Queiroz | Corporate director (since 09/14/2021) |
| Michael Rotondo | Corporate director (since 01/28/2025) |
| Susan Stork | Corporate director (since 09/14/2021) |
| Mark Taubman | Corporate director (since 01/28/2025) |
| Lance Ward | Corporate director (since 09/14/2021) |
| Jose Acevedo | Corporate officer (since 06/23/2010) |
| Phillip Beckley | Corporate officer (since 06/23/2010) |
| Ann McMullen | Corporate officer (since 04/27/2011) |
| Robert Burlingham | Operational/managerial control (since 01/28/2025) |
| Jason Feinberg | Operational/managerial control (since 01/28/2025) |
| Kathi Finizio | Operational/managerial control (since 01/28/2025) |
| William Garrity | Operational/managerial control (since 01/28/2025) |
| Trisha Koczent | Operational/managerial control (since 01/28/2025) |
| Robert Burlingham | Administrator/director of the SNF (since 01/28/2025) |
| Jason Feinberg | Administrator/director of the SNF (since 03/24/2025) |
| William Garrity | Administrator/director of the SNF (since 01/28/2025) |
| Trisha Koczent | Administrator/director of the SNF (since 01/28/2025) |
Official reports and records
These links open official and independent records for CCN 335289. Read several inspections, not only the most recent, to see whether problems repeat.