Nursing home in Oswego, Oswego County
St Luke Residential Health Care Facility
299 East River Road, Oswego, NY 13126 · (315) 342-3166
1 immediate jeopardy citation
St Luke Residential Health Care Facility is a nonprofit nursing home with 200 certified beds in Oswego, Oswego County. By certified beds, it is the largest of the 4 Medicare- and Medicaid-certified nursing homes in Oswego County. Medicare rates it 2 out of 5 stars overall (2 for health inspections, 2 for staffing and 3 for quality measures). That overall rating is close to the Oswego County average of 2.2 stars. Inspectors issued 21 health citations across 5 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.0 hours of total nursing care per day on average, and nursing staff turnover is 52%.
Medicare star ratings
Overall Medicare rating
2 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
3 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 2.99
- RN hours per resident per day
- 0.38
- Nursing staff turnover
- 52.3%
- RN turnover
- 46.2%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 299 East River Road, Oswego, NY 13126
- County
- Oswego
- Phone
- (315) 342-3166
- Certified beds
- 200
- Average residents per day
- 123
- Ownership type
- Non profit - Corporation
- Legal business name
- St. Luke Residential Health Care Facility, Inc.
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1992
- CMS Certification Number (CCN)
- 335746
- Most recent standard inspection
- April 13, 2023
Location and getting there
St Luke Residential Health Care Facility is located at 299 East River Road in Oswego, Oswego County, in Central New York (ZIP 13126). The nearest hospital is Lakeview Center for Mental Health and Wellness, about 1.2 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 21
- Serious citations (harm or immediate jeopardy)
- 3
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent March 14, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| March 14, 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Immediate jeopardy (isolated) | Yes |
| March 14, 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals | Actual harm (isolated) | Yes |
| March 14, 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 14, 2025 | Complaint investigation | 7 | Immediate jeopardy (isolated) | View CMS report |
| December 28, 2023 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| April 13, 2023 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
| April 9, 2021 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| January 18, 2019 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving pressure injuries or infection control; accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 113
- Complaints per 100 beds
- 80.8
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 13
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Catherine Gill | Managing employee (since 01/01/2021) |
| Shelly Youngs | Managing employee (since 01/01/2021) |
| Brian Caswell | Corporate director (since 06/06/2006) |
| Richard Farfaglia | Corporate director (since 02/04/2010) |
| Stephen Frawley | Corporate director (since 04/01/2003) |
| Allison Nelson | Corporate director (since 10/06/2015) |
| Michael Cullinan | Corporate officer (since 01/01/1997) |
| Catherine Gill | Corporate officer (since 01/01/2021) |
| Jerome Mirabito | Corporate officer (since 01/01/1982) |
| Michael Pollock | Corporate officer (since 01/01/1992) |
Official reports and records
These links open official and independent records for CCN 335746. Read several inspections, not only the most recent, to see whether problems repeat.