Nursing home in Buffalo, Erie County
Terrace View Long Term Care Facility
462 Grider Street, Buffalo, NY 14215 · (716) 551-7100
Medicare abuse alert: cited for abuse
2 federal penalties on record · $45,223 in fines
Terrace View Long Term Care Facility is a government-operated nursing home with 390 certified beds in Buffalo, Erie County. By certified beds, it is the largest of the 33 Medicare- and Medicaid-certified nursing homes in Erie County. Medicare rates it 3 out of 5 stars overall (2 for health inspections, 3 for staffing and 5 for quality measures). That overall rating is close to the Erie County average of 3.0 stars. Medicare currently displays an abuse alert for the facility, meaning it was cited for abuse in a recent inspection. Inspectors issued 18 health citations across 6 inspections in the current federal reporting period, including 2 involving actual harm to a resident. Federal regulators have imposed 2 fines totaling $45,223 in the past three years. Residents receive about 4.3 hours of total nursing care per day on average.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.28
- RN hours per resident per day
- 0.89
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 462 Grider Street, Buffalo, NY 14215
- County
- Erie
- Phone
- (716) 551-7100
- Certified beds
- 390
- Average residents per day
- 378
- Ownership type
- Government - County
- Legal business name
- Erie County Medical Center Corporation
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1982
- CMS Certification Number (CCN)
- 335650
- Most recent standard inspection
- August 26, 2024
Location and getting there
Terrace View Long Term Care Facility is located at 462 Grider Street in Buffalo, Erie County, in Western New York (ZIP 14215). The nearest hospital is Erie County Medical Center, less than a tenth of a mile away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 18
- Serious citations (harm or immediate jeopardy)
- 2
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent April 17, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| April 17, 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Actual harm (isolated) | Yes |
| December 31, 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| April 17, 2026 | Complaint investigation | 1 | Actual harm (isolated) | View CMS report |
| December 31, 2025 | Complaint investigation | 1 | Actual harm (isolated) | View CMS report |
| August 26, 2024 | Standard health inspection | 5 | Potential for harm (widespread) | View CMS report |
| December 18, 2023 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| November 1, 2022 | Standard health inspection | 8 | Potential for harm (pattern) | View CMS report |
| February 12, 2020 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving abuse, neglect or failure to investigate; accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $45,223
- Payment denials
- 0
- Most recent penalty
- April 17, 2026
| Date | Penalty | Amount / Duration |
|---|---|---|
| April 17, 2026 | Civil money penalty | $14,380 |
| December 31, 2025 | Civil money penalty | $30,843 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 392
- Complaints per 100 beds
- 105.0
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 69
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Nicolette Wilson | Managing employee (since 07/01/2020) |
| Ronald Bennett | Corporate director (since 12/17/2017) |
| Mark Blue | Corporate director (since 01/25/2022) |
| Darby Fishkin | Corporate director (since 11/03/2015) |
| Sharon Hanson | Corporate director (since 01/26/2016) |
| Michael Hoffert | Corporate director (since 05/11/2009) |
| Christopher O'Brien | Corporate director (since 01/09/2018) |
| John O'Donnell | Corporate director (since 01/25/2022) |
| Jennifer Persico | Corporate director (since 01/09/2018) |
| Kinzer Pointer | Corporate director (since 01/01/2023) |
| Eugenio Russi | Corporate director (since 01/09/2018) |
| Michael Seaman | Corporate director (since 02/07/2012) |
| Thomas Quatroche | Corporate officer (since 11/03/2015) |
| Jonathan Swiatkowski | Corporate officer (since 01/06/2020) |
Official reports and records
These links open official and independent records for CCN 335650. Read several inspections, not only the most recent, to see whether problems repeat.