Nursing home in Chittenango, Madison County
The Grand Rehabilitation and Nursing at Chittenango
331 Russell Street, Chittenango, NY 13037 · (315) 510-6400
1 federal penalty on record · $16,448 in fines
1 immediate jeopardy citation
Located in Chittenango, Madison County, The Grand Rehabilitation and Nursing at Chittenango is a for-profit nursing home with 80 certified beds. By certified beds, it is the 3rd-largest of the 3 Medicare- and Medicaid-certified nursing homes in Madison County. Medicare rates it 1 out of 5 stars overall (2 for health inspections, 1 for staffing and 2 for quality measures). That overall rating is below the Madison County average of 2.0 stars. Inspectors issued 18 health citations across 5 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 1 fine totaling $16,448 in the past three years. Residents receive about 3.4 hours of total nursing care per day on average, and nursing staff turnover is 62%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.36
- RN hours per resident per day
- 0.50
- Nursing staff turnover
- 61.5%
- RN turnover
- 64.3%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 331 Russell Street, Chittenango, NY 13037
- County
- Madison
- Phone
- (315) 510-6400
- Certified beds
- 80
- Average residents per day
- 78
- Ownership type
- For profit - Individual
- Legal business name
- Chittenango Center LLC
- Chain affiliation
- The Grand Healthcare (16 facilities)
- In Medicare/Medicaid since
- 1977
- CMS Certification Number (CCN)
- 335588
- Most recent standard inspection
- November 18, 2025
Location and getting there
The Grand Rehabilitation and Nursing at Chittenango is located at 331 Russell Street in Chittenango, Madison County, in Central New York (ZIP 13037). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 18
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent January 26, 2024.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| January 26, 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive | Immediate jeopardy (pattern) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 18, 2025 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| November 4, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| October 17, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 26, 2024 | Standard health inspection | 7 | Immediate jeopardy (pattern) | View CMS report |
| August 19, 2021 | Standard health inspection | 4 | Potential for harm (pattern) | View CMS report |
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $16,448
- Payment denials
- 0
- Most recent penalty
- January 26, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| January 26, 2024 | Civil money penalty | $16,448 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 91
- Complaints per 100 beds
- 121.5
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 17
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Jeremy Strauss | Direct owner (5% or greater) — 98% (since 05/01/2011) |
| Eric Rogers | Contracted managing employee (since 07/01/2018) |
| Jeremy Strauss | Corporate director (since 04/01/2010) |
| Eric Rogers | Corporate officer (since 07/01/2018) |
| Samuel Stern | Corporate officer (since 01/01/2020) |
| Jonathan Strauss | Corporate officer (since 01/01/2015) |
| Eric Rogers | Operational/managerial control (since 07/01/2018) |
| Jonathan Strauss | Operational/managerial control (since 07/12/2016) |
Official reports and records
These links open official and independent records for CCN 335588. Read several inspections, not only the most recent, to see whether problems repeat.