Nursing home in Rome, Oneida County
The Grand Rehabilitation and Nursing at Rome
801 North James Street, Rome, NY 13440 · (315) 337-0550
2 federal penalties on record · $77,332 in fines
2 immediate jeopardy citations
The Grand Rehabilitation and Nursing at Rome is a 160-bed for-profit nursing home in Rome, Oneida County. It is one of 17 certified nursing homes in Oneida County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 1 for staffing and 1 for quality measures). That overall rating is below the Oneida County average of 1.6 stars. Inspectors issued 38 health citations across 6 inspections in the current federal reporting period, including 2 at the immediate jeopardy level. Federal regulators have imposed 2 fines totaling $77,332 in the past three years. Residents receive about 3.1 hours of total nursing care per day on average, and nursing staff turnover is 41%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
1 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.09
- RN hours per resident per day
- 0.38
- Nursing staff turnover
- 40.8%
- RN turnover
- 46.7%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 801 North James Street, Rome, NY 13440
- County
- Oneida
- Phone
- (315) 337-0550
- Certified beds
- 160
- Average residents per day
- 152
- Ownership type
- For profit - Individual
- Legal business name
- Rome Center LLC
- Chain affiliation
- The Grand Healthcare (16 facilities)
- In Medicare/Medicaid since
- 1976
- CMS Certification Number (CCN)
- 335589
- Most recent standard inspection
- April 17, 2026
Location and getting there
The Grand Rehabilitation and Nursing at Rome is located at 801 North James Street in Rome, Oneida County, in the Mohawk Valley (ZIP 13440). The nearest hospital is Rome Memorial Hospital, Inc, about 0.7 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 38
- Serious citations (harm or immediate jeopardy)
- 2
- Immediate jeopardy citations
- 2
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 5, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 5, 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge | Immediate jeopardy (isolated) | Yes |
| October 25, 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Immediate jeopardy (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| April 17, 2026 | Standard health inspection | 11 | Potential for harm (pattern) | View CMS report |
| November 5, 2025 | Complaint investigation | 1 | Immediate jeopardy (isolated) | View CMS report |
| August 1, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| June 28, 2024 | Standard health inspection | 9 | Potential for harm (pattern) | View CMS report |
| October 25, 2023 | Complaint investigation | 3 | Immediate jeopardy (isolated) | View CMS report |
| August 15, 2022 | Standard health inspection | 13 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $77,332
- Payment denials
- 0
- Most recent penalty
- November 5, 2025
| Date | Penalty | Amount / Duration |
|---|---|---|
| November 5, 2025 | Civil money penalty | $46,047 |
| October 25, 2023 | Civil money penalty | $31,285 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 98
- Complaints per 100 beds
- 65.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 16
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Jeremy Strauss | Direct owner (5% or greater) — 98% (since 08/10/2016) |
| Eric Rogers | Managing employee (since 07/01/2018) |
| Jeremy Strauss | Corporate director (since 04/01/2010) |
| Eric Rogers | Corporate officer (since 07/01/2018) |
| Jonathan Strauss | Corporate officer (since 01/01/2015) |
| Eric Rogers | Operational/managerial control (since 07/01/2018) |
| Jonathan Strauss | Operational/managerial control (since 01/01/2015) |
Official reports and records
These links open official and independent records for CCN 335589. Read several inspections, not only the most recent, to see whether problems repeat.