Nursing home in Utica, Oneida County
The Grand Rehabilitation and Nursing at Utica
1657 Sunset Ave, Utica, NY 13502 · (315) 797-7392
2 federal penalties on record · $132,759 in fines
3 immediate jeopardy citations
The Grand Rehabilitation and Nursing at Utica is a 220-bed for-profit nursing home in Utica, Oneida County. It is one of 17 certified nursing homes in Oneida County. Medicare rates it 1 out of 5 stars overall (1 for health inspections, 3 for staffing and 2 for quality measures). That overall rating is below the Oneida County average of 1.6 stars. Inspectors issued 51 health citations across 5 inspections in the current federal reporting period, including 3 at the immediate jeopardy level. Federal regulators have imposed 2 fines totaling $132,759 in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 26%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
1 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
3 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.18
- RN hours per resident per day
- 0.34
- Nursing staff turnover
- 25.8%
- RN turnover
- 40.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1657 Sunset Ave, Utica, NY 13502
- County
- Oneida
- Phone
- (315) 797-7392
- Certified beds
- 220
- Average residents per day
- 213
- Ownership type
- For profit - Corporation
- Legal business name
- Heritage Operating Associates LLC
- Chain affiliation
- The Grand Healthcare (16 facilities)
- In Medicare/Medicaid since
- 1977
- CMS Certification Number (CCN)
- 335600
- Most recent standard inspection
- June 5, 2025
Location and getting there
The Grand Rehabilitation and Nursing at Utica is located at 1657 Sunset Ave in Utica, Oneida County, in the Mohawk Valley (ZIP 13502). The nearest hospital is Faxton St Luke's Healthcare Campus, about 1 mile away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 51
- Serious citations (harm or immediate jeopardy)
- 3
- Immediate jeopardy citations
- 3
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent June 5, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| June 5, 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards | Immediate jeopardy (widespread) | Yes |
| July 1, 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals | Immediate jeopardy (isolated) | Yes |
| December 21, 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards | Immediate jeopardy (widespread) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| June 5, 2025 | Standard health inspection | 16 | Immediate jeopardy (widespread) | View CMS report |
| July 1, 2024 | Complaint investigation | 1 | Immediate jeopardy (isolated) | View CMS report |
| February 1, 2024 | Standard health inspection | 21 | Potential for harm (widespread) | View CMS report |
| August 21, 2023 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| December 21, 2021 | Standard health inspection | 12 | Immediate jeopardy (widespread) | View CMS report |
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $132,759
- Payment denials
- 0
- Most recent penalty
- June 5, 2025
| Date | Penalty | Amount / Duration |
|---|---|---|
| June 5, 2025 | Civil money penalty | $110,801 |
| July 1, 2024 | Civil money penalty | $21,958 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 130
- Complaints per 100 beds
- 61.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 13
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Jeremy Strauss | Indirect owner (5% or greater) — 90% (since 02/15/2019) |
| Meryl Strauss | Indirect owner (5% or greater) — 5% (since 02/15/2019) |
| Eric Rogers | Corporate officer (since 02/15/2019) |
| Jeremy Strauss | Corporate officer (since 02/15/2019) |
| Eric Rogers | Operational/managerial control (since 02/15/2019) |
| Jeremy Strauss | Operational/managerial control (since 02/15/2019) |
Official reports and records
These links open official and independent records for CCN 335600. Read several inspections, not only the most recent, to see whether problems repeat.