Nursing home in Utica, Oneida County
The Pines at Utica Center for Nursing & Rehabilitation
1800 Butterfield Ave, Utica, NY 13501 · (315) 797-3570
2 federal penalties on record · $39,286 in fines
Located in Utica, Oneida County, The Pines at Utica Center for Nursing & Rehabilitation is a for-profit nursing home with 117 certified beds. It is one of 17 certified nursing homes in Oneida County. Medicare rates it 1 out of 5 stars overall (2 for health inspections, 1 for staffing and 2 for quality measures). That overall rating is below the Oneida County average of 1.6 stars. Inspectors issued 28 health citations across 5 inspections in the current federal reporting period, including 3 involving actual harm to a resident. Federal regulators have imposed 2 fines totaling $39,286 in the past three years. Residents receive about 3.6 hours of total nursing care per day on average, and nursing staff turnover is 50%.
Medicare star ratings
Overall Medicare rating
1 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
1 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.56
- RN hours per resident per day
- 0.29
- Nursing staff turnover
- 49.5%
- RN turnover
- 63.6%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 1800 Butterfield Ave, Utica, NY 13501
- County
- Oneida
- Phone
- (315) 797-3570
- Certified beds
- 117
- Average residents per day
- 114
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Utica Crossings LLC
- Chain affiliation
- National Health Care Associates (42 facilities)
- In Medicare/Medicaid since
- 1973
- CMS Certification Number (CCN)
- 335374
- Most recent standard inspection
- July 22, 2025
Location and getting there
The Pines at Utica Center for Nursing & Rehabilitation is located at 1800 Butterfield Ave in Utica, Oneida County, in the Mohawk Valley (ZIP 13501). The nearest hospital is Faxton St Luke's Healthcare Campus, about 1.3 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 5
- Total health citations
- 28
- Serious citations (harm or immediate jeopardy)
- 3
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 5, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 5, 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals | Actual harm (isolated) | Yes |
| February 20, 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit | Actual harm (isolated) | Yes |
| February 20, 2025 | F0760 | Ensure that residents are free from significant medication errors | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| November 5, 2025 | Complaint investigation | 1 | Actual harm (isolated) | View CMS report |
| July 22, 2025 | Standard health inspection | 9 | Potential for harm (pattern) | View CMS report |
| February 20, 2025 | Complaint investigation | 3 | Actual harm (isolated) | View CMS report |
| January 12, 2024 | Standard health inspection | 4 | Potential for harm (isolated) | View CMS report |
| September 30, 2021 | Standard health inspection | 11 | Potential for harm (pattern) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving medications. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 2
- Fines
- 2
- Total fines
- $39,286
- Payment denials
- 0
- Most recent penalty
- November 5, 2025
| Date | Penalty | Amount / Duration |
|---|---|---|
| November 5, 2025 | Civil money penalty | $30,498 |
| February 20, 2025 | Civil money penalty | $8,788 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 52
- Complaints per 100 beds
- 47.1
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 6
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Nechama Biderman | Direct owner (5% or greater) — 7% (since 05/01/2008) |
| David Cohen | Direct owner (5% or greater) — 7% (since 05/01/2008) |
| Morris Fuchs | Direct owner (5% or greater) — 8% (since 05/01/2008) |
| Chaim Goldenberg | Direct owner (5% or greater) — 5% (since 05/01/2008) |
| Michael Lipman | Direct owner (5% or greater) — 5% (since 05/01/2008) |
| Magda Manela | Direct owner (5% or greater) — 5% (since 05/01/2008) |
| Susan Ostreicher | Direct owner (5% or greater) — 18% (since 05/01/2008) |
| Laurence Roberts | Direct owner (5% or greater) — 7% (since 11/01/2007) |
| Barry Bokow | Direct ownership interest (since 05/04/2024) |
| Albert David | Direct ownership interest (since 05/01/2008) |
| Mordechai Eisen | Direct ownership interest (since 05/01/2008) |
| Fay Geffner | Direct ownership interest (since 05/01/2008) |
| Jennifer Gerber | Direct ownership interest (since 05/01/2008) |
| Schmuel Laufer | Direct ownership interest (since 05/01/2008) |
| Rebecca Lopiansky | Direct ownership interest (since 05/01/2008) |
| Rachel Lyons | Direct ownership interest (since 05/01/2008) |
| Gerald Neuman | Direct ownership interest (since 05/01/2008) |
| David Ostreicher | Direct ownership interest (since 05/01/2008) |
| Marc Ostreicher | Direct ownership interest (since 05/01/2008) |
| Sylvia Pollack | Direct ownership interest (since 05/01/2008) |
| Moshe Shaya-Mograby | Direct ownership interest (since 05/01/2008) |
| Dvora Skoczylas | Direct ownership interest (since 06/18/2025) |
| Josef Skoczylas | Direct ownership interest (since 05/01/2008) |
| Yitzchok Steg | Direct ownership interest (since 05/01/2008) |
| Elissa Warman | Direct ownership interest (since 05/01/2008) |
| Barry Bokow | Operational/managerial control (since 07/01/2016) |
| Thomas Gilmartin | Operational/managerial control (since 07/01/2016) |
| Kareem Hamad | Operational/managerial control (since 04/01/2021) |
| Marc Ostreicher | Operational/managerial control (since 03/06/2023) |
| Nancy Snyder | Operational/managerial control (since 02/03/2026) |
| Michael Biderman | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Sol Biderman | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Yehuda Biderman | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Harold Goldenberg | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Leon Goldenberg | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Malky Goldenberg | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Libe Hirsh | Owner/partner of the SNF's administrator (since 03/17/2026) |
| Elizabeth Almeida | Administrator/director of the SNF (since 05/01/2008) |
| Barry Bokow | Administrator/director of the SNF (since 07/01/2016) |
| Michael Bokow | Administrator/director of the SNF (since 09/30/2015) |
| David Cohen | Administrator/director of the SNF (since 05/01/2008) |
| Morris Fuchs | Administrator/director of the SNF (since 05/01/2008) |
| Thomas Gilmartin | Administrator/director of the SNF (since 07/01/2016) |
| Kareem Hamad | Administrator/director of the SNF (since 03/17/2026) |
| Rebecca Lopiansky | Administrator/director of the SNF (since 05/14/2025) |
| Magda Manela | Administrator/director of the SNF (since 05/01/2008) |
| David Ostreicher | Administrator/director of the SNF (since 05/14/2025) |
| Marc Ostreicher | Administrator/director of the SNF (since 05/14/2025) |
| Marvin Ostreicher | Administrator/director of the SNF (since 05/01/2008) |
| Susan Ostreicher | Administrator/director of the SNF (since 05/01/2008) |
| Tzivy Roberts | Administrator/director of the SNF (since 05/01/2008) |
| Nancy Snyder | Administrator/director of the SNF (since 03/17/2026) |
| Shayna Steg | Administrator/director of the SNF (since 05/14/2025) |
Official reports and records
These links open official and independent records for CCN 335374. Read several inspections, not only the most recent, to see whether problems repeat.