Nursing home in Suffern, Rockland County
The Willows at Ramapo Rehabilitation and Nursing Center
30 Cragmere Road, Suffern, NY 10901 · (845) 357-1230
The Willows at Ramapo Rehabilitation and Nursing Center is a 203-bed for-profit nursing home in Suffern, Rockland County. By certified beds, it is the 2nd-largest of the 10 Medicare- and Medicaid-certified nursing homes in Rockland County. Medicare rates it 3 out of 5 stars overall (2 for health inspections, 2 for staffing and 5 for quality measures). That overall rating is above the Rockland County average of 2.5 stars. Inspectors issued 30 health citations across 6 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 28%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.24
- RN hours per resident per day
- 0.40
- Nursing staff turnover
- 27.7%
- RN turnover
- 43.5%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 30 Cragmere Road, Suffern, NY 10901
- County
- Rockland
- Phone
- (845) 357-1230
- Certified beds
- 203
- Average residents per day
- 186
- Ownership type
- For profit - Corporation
- Legal business name
- Ramapo Manor Nursing Center Inc
- Chain affiliation
- Carerite Centers (34 facilities)
- In Medicare/Medicaid since
- 1967
- CMS Certification Number (CCN)
- 335148
- Most recent standard inspection
- March 13, 2026
Location and getting there
The Willows at Ramapo Rehabilitation and Nursing Center is located at 30 Cragmere Road in Suffern, Rockland County, in the Hudson Valley (ZIP 10901). The nearest hospital is Good Samaritan Hospital, a member of WMCHealth, about 0.7 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 6
- Total health citations
- 30
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent October 24, 2025.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| October 24, 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| March 13, 2026 | Standard health inspection | 7 | Potential for harm (isolated) | View CMS report |
| October 24, 2025 | Complaint investigation | 2 | Actual harm (isolated) | View CMS report |
| July 24, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| March 4, 2025 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| November 17, 2023 | Standard health inspection | 7 | Potential for harm (pattern) | View CMS report |
| April 18, 2019 | Standard health inspection | 12 | Potential for harm (isolated) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 66
- Complaints per 100 beds
- 35.3
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 15
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Sanjay Ahuja | Direct owner (5% or greater) — 15% (since 08/01/2006) |
| Neal Einhorn | Direct owner (5% or greater) — 9% (since 07/01/2012) |
| Sharon Einhorn | Direct owner (5% or greater) — 9% (since 07/01/2012) |
| Devorah Friedman | Direct owner (5% or greater) — 9% (since 07/01/2012) |
| Mark Friedman | Direct owner (5% or greater) — 9% (since 07/01/2012) |
| Namita Mohan | Direct owner (5% or greater) — 15% (since 08/01/2006) |
| Vanita Mudgil | Direct owner (5% or greater) — 15% (since 08/01/2006) |
| Joseph Zimiles | Direct owner (5% or greater) — 15% (since 08/01/2006) |
| Yossie Zucker | Direct ownership interest (since 07/01/2012) |
| Neal Einhorn | Governing body (since 07/01/2012) |
| Mark Friedman | Governing body (since 07/01/2012) |
| Mark Friedman | Corporate director (since 07/01/2012) |
| Joseph Zimiles | Corporate director (since 07/01/2012) |
| Sanjay Ahuja | Corporate officer (since 07/01/2012) |
| Neal Einhorn | Corporate officer (since 07/01/2012) |
| Kelly Green-Rivers | Operational/managerial control (since 10/01/2016) |
| Jonathan Halon | Operational/managerial control (since 06/02/2016) |
| Parag Shah | Operational/managerial control (since 11/05/2015) |
| Sanjay Ahuja | Administrator/director of the SNF (since 08/01/2006) |
| Neal Einhorn | Administrator/director of the SNF (since 07/01/2012) |
| Sharon Einhorn | Administrator/director of the SNF (since 07/01/2012) |
| Devorah Friedman | Administrator/director of the SNF (since 07/01/2012) |
| Mark Friedman | Administrator/director of the SNF (since 07/01/2012) |
| Kelly Green-Rivers | Administrator/director of the SNF (since 10/01/2016) |
| Jonathan Halon | Administrator/director of the SNF (since 06/02/2016) |
| Namita Mohan | Administrator/director of the SNF (since 08/01/2006) |
| Vanita Mudgil | Administrator/director of the SNF (since 08/01/2006) |
| Parag Shah | Administrator/director of the SNF (since 11/05/2015) |
| Joseph Zimiles | Administrator/director of the SNF (since 08/01/2006) |
Official reports and records
These links open official and independent records for CCN 335148. Read several inspections, not only the most recent, to see whether problems repeat.