Nursing home in Flushing, Queens County
Union Plaza Care Center
33 23 Union Street, Flushing, NY 11354 · (718) 670-0700
Union Plaza Care Center is a 280-bed for-profit nursing home in Flushing/Willets Point, Queens. It is one of 56 certified nursing homes in Queens County. Medicare rates it 5 out of 5 stars overall (4 for health inspections, 2 for staffing and 5 for quality measures). That overall rating is above the Queens County average of 3.3 stars. Inspectors issued 9 health citations across 3 inspections in the current federal reporting period. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.2 hours of total nursing care per day on average, and nursing staff turnover is 30%.
Medicare star ratings
Overall Medicare rating
5 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
4 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
2 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.19
- RN hours per resident per day
- 0.54
- Nursing staff turnover
- 29.5%
- RN turnover
- 31.7%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 33 23 Union Street, Flushing, NY 11354
- County
- Queens
- Phone
- (718) 670-0700
- Certified beds
- 280
- Average residents per day
- 263
- Ownership type
- For profit - Corporation
- Legal business name
- Union Plaza Nursing Home Inc
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1996
- CMS Certification Number (CCN)
- 335799
- Most recent standard inspection
- August 28, 2024
Location and getting there
Union Plaza Care Center is located at 33 23 Union Street, in the Flushing/Willets Point area of Queens (ZIP 11354). The closest subway station is Flushing-Main St (7), about 0.8 miles away. The nearest hospital is Flushing Hospital Medical Center, about 1.2 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 9
- Serious citations (harm or immediate jeopardy)
- 0
- Immediate jeopardy citations
- 0
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| August 28, 2024 | Standard health inspection | 5 | Potential for harm (isolated) | View CMS report |
| March 28, 2023 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
| March 11, 2020 | Standard health inspection | 3 | Potential for harm (pattern) | View CMS report |
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 189
- Complaints per 100 beds
- 71.3
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 5
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| William Neuman | Direct owner (5% or greater) — 8% (since 08/26/1996) |
| Chana Weiss | Direct owner (5% or greater) — 8% (since 08/26/1996) |
| Esther Friedman | Direct ownership interest (since 12/03/2018) |
| Ayelet Goldberg | Direct ownership interest (since 12/31/2023) |
| Jonathan Pelman | Direct ownership interest (since 12/31/2023) |
| Simon Pelman | Direct ownership interest (since 08/26/1996) |
| Esther Friedman | Governing body (since 08/26/1996) |
| Jonathan Pelman | Corporate director (since 12/31/2023) |
| Simon Pelman | Corporate director (since 08/26/1996) |
| Esther Friedman | Operational/managerial control (since 12/03/2018) |
| Ayelet Goldberg | Operational/managerial control (since 12/31/2023) |
| Jonathan Pelman | Operational/managerial control (since 12/31/2023) |
| Simon Pelman | Operational/managerial control (since 08/26/1996) |
Official reports and records
These links open official and independent records for CCN 335799. Read several inspections, not only the most recent, to see whether problems repeat.