Nursing home in Canton, St. Lawrence County
United Helpers Canton Nursing Home
205 State Street Road, Canton, NY 13617 · (315) 386-4541
Located in Canton, St. Lawrence County, United Helpers Canton Nursing Home is a nonprofit nursing home with 160 certified beds. By certified beds, it is the largest of the 4 Medicare- and Medicaid-certified nursing homes in St. Lawrence County. Medicare rates it 3 out of 5 stars overall (3 for health inspections, 4 for staffing and 4 for quality measures). That overall rating is close to the St. Lawrence County average of 2.8 stars. Inspectors issued 10 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.0 hours of total nursing care per day on average, and nursing staff turnover is 38%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
4 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.03
- RN hours per resident per day
- 0.68
- Nursing staff turnover
- 38.5%
- RN turnover
- 21.4%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 205 State Street Road, Canton, NY 13617
- County
- St. Lawrence
- Phone
- (315) 386-4541
- Certified beds
- 160
- Average residents per day
- 90
- Ownership type
- Non profit - Corporation
- Legal business name
- United Helpers Canton Nursing Home Inc
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1977
- CMS Certification Number (CCN)
- 335566
- Most recent standard inspection
- August 9, 2024
Location and getting there
United Helpers Canton Nursing Home is located at 205 State Street Road in Canton, St. Lawrence County, in the North Country (ZIP 13617). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 10
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent June 10, 2026.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| June 10, 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident | Actual harm (isolated) | Yes |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| June 10, 2026 | Complaint investigation | 1 | Actual harm (isolated) | View CMS report |
| August 9, 2024 | Standard health inspection | 3 | Potential for harm (pattern) | View CMS report |
| June 9, 2022 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
| June 28, 2019 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving residents' rights or family notification. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 74
- Complaints per 100 beds
- 83.0
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 4
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Stephen Knight | Managing employee (since 02/06/2009) |
| James Morrison | Managing employee (since 01/01/1999) |
| Cheryl Cruikshank | Corporate director (since 01/27/2016) |
| Darlene Liscum | Corporate director (since 01/27/2016) |
| Martha Macarthur | Corporate director (since 01/27/2016) |
| James Michaelson | Corporate director (since 01/27/2016) |
| William Amoriell | Corporate officer (since 01/27/2016) |
| Stephen Knight | Corporate officer (since 02/06/2009) |
| James Morrison | Corporate officer (since 01/01/1999) |
| Francine Naccarato | Corporate officer (since 01/01/2011) |
| Nancy Rehse | Corporate officer (since 01/27/2016) |
Official reports and records
These links open official and independent records for CCN 335566. Read several inspections, not only the most recent, to see whether problems repeat.