Nursing home in Rochester, Monroe County
Unity Living Center
89 Genesee Street, Rochester, NY 14611 · (585) 368-3881
1 federal penalty on record · $12,868 in fines
1 immediate jeopardy citation
Located in Rochester, Monroe County, Unity Living Center is a nonprofit nursing home with 120 certified beds. It is one of 32 certified nursing homes in Monroe County. Medicare rates it 3 out of 5 stars overall (2 for health inspections, 4 for staffing and 5 for quality measures). That overall rating is close to the Monroe County average of 3.1 stars. Inspectors issued 11 health citations across 4 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. Federal regulators have imposed 1 fine totaling $12,868 in the past three years. Residents receive about 4.1 hours of total nursing care per day on average, and nursing staff turnover is 29%.
Medicare star ratings
Overall Medicare rating
3 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 4.08
- RN hours per resident per day
- 0.50
- Nursing staff turnover
- 29.4%
- RN turnover
- 18.8%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 89 Genesee Street, Rochester, NY 14611
- County
- Monroe
- Phone
- (585) 368-3881
- Certified beds
- 120
- Average residents per day
- 117
- Ownership type
- Non profit - Corporation
- Legal business name
- The Unity Hospital Of Rochester
- Chain affiliation
- Rochester Regional Health (5 facilities)
- In Medicare/Medicaid since
- 1978
- CMS Certification Number (CCN)
- 335620
- Most recent standard inspection
- July 25, 2024
Location and getting there
Unity Living Center is located at 89 Genesee Street in Rochester, Monroe County, in the Finger Lakes region (ZIP 14611). The nearest hospital is Unity Specialty Hospital, less than a tenth of a mile away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 11
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent July 25, 2024.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| July 25, 2024 | F0880 | Provide and implement an infection prevention and control program | Immediate jeopardy (isolated) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| May 15, 2025 | Complaint investigation | 1 | Potential for harm (pattern) | View CMS report |
| July 25, 2024 | Standard health inspection | 3 | Immediate jeopardy (isolated) | View CMS report |
| September 9, 2022 | Standard health inspection | 5 | Potential for harm (pattern) | View CMS report |
| February 26, 2020 | Standard health inspection | 2 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving pressure injuries or infection control. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
- Federal penalties
- 1
- Fines
- 1
- Total fines
- $12,868
- Payment denials
- 0
- Most recent penalty
- July 25, 2024
| Date | Penalty | Amount / Duration |
|---|---|---|
| July 25, 2024 | Civil money penalty | $12,868 |
Penalty data last updated September 1, 2026.
Complaints to the New York State Department of Health
- Complaints received
- 107
- Complaints per 100 beds
- 92.8
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 34
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Nichole Holder | Managing employee (since 01/01/2021) |
| Shawn Hoyt | Managing employee (since 04/14/2021) |
| Rachel Adonis | Corporate director (since 07/01/2014) |
| Karan Alag | Corporate director (since 10/25/2019) |
| Linda Becker | Corporate director (since 07/01/2014) |
| Dianne Cooney-Miner | Corporate director (since 10/28/2019) |
| Ralph Destephano | Corporate director (since 07/01/2014) |
| Nancy Ferris | Corporate director (since 07/01/2014) |
| Karen Gallina | Corporate director (since 07/01/2014) |
| Howard Glastonbury | Corporate director (since 03/01/2020) |
| Thomas Houseknecht | Corporate director (since 12/07/2016) |
| Anna Lynch | Corporate director (since 07/01/2014) |
| Jeffrey Mapstone | Corporate director (since 07/01/2014) |
| Daniel Meyers | Corporate director (since 07/01/2014) |
| Marcy Mulconry | Corporate director (since 10/25/2019) |
| Michael Nuccitelli | Corporate director (since 07/01/2014) |
| Leonard Olivieri | Corporate director (since 07/01/2014) |
| Elizabeth Patton | Corporate director (since 07/01/2014) |
| David Riedman | Corporate director (since 12/07/2016) |
| Dawn Riedy | Corporate director (since 10/28/2019) |
| Thomas Riley | Corporate director (since 07/01/2014) |
| Efrain Rivera | Corporate director (since 12/07/2016) |
| Robert Sanda | Corporate director (since 07/01/2014) |
| Leon Sawyko | Corporate director (since 07/01/2014) |
| Justin Smith | Corporate director (since 07/01/2014) |
| Julia Tedesco | Corporate director (since 10/28/2019) |
| Thomas Crilly | Corporate officer (since 01/01/2010) |
Official reports and records
These links open official and independent records for CCN 335620. Read several inspections, not only the most recent, to see whether problems repeat.