Nursing home in Herkimer, Herkimer County
Valley Health Services
690 West German Street, Herkimer, NY 13350 · (315) 866-3330
Located in Herkimer, Herkimer County, Valley Health Services is a nonprofit nursing home with 160 certified beds. By certified beds, it is the 2nd-largest of the 4 Medicare- and Medicaid-certified nursing homes in Herkimer County. Medicare rates it 2 out of 5 stars overall (2 for health inspections, 4 for staffing and 2 for quality measures). That overall rating is close to the Herkimer County average of 1.8 stars. Inspectors issued 25 health citations across 4 inspections in the current federal reporting period, including 1 involving actual harm to a resident. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.6 hours of total nursing care per day on average, and nursing staff turnover is 41%.
Medicare star ratings
Overall Medicare rating
2 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
2 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
2 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.63
- RN hours per resident per day
- 0.64
- Nursing staff turnover
- 40.9%
- RN turnover
- 35.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 690 West German Street, Herkimer, NY 13350
- County
- Herkimer
- Phone
- (315) 866-3330
- Certified beds
- 160
- Average residents per day
- 141
- Ownership type
- Non profit - Corporation
- Legal business name
- Valley Health Services Inc
- Chain affiliation
- None reported
- In Medicare/Medicaid since
- 1984
- CMS Certification Number (CCN)
- 335672
- Most recent standard inspection
- January 9, 2026
Location and getting there
Valley Health Services is located at 690 West German Street in Herkimer, Herkimer County, in the Mohawk Valley (ZIP 13350). Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 4
- Total health citations
- 25
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 0
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent November 18, 2021.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| November 18, 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Actual harm (isolated) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| January 9, 2026 | Standard health inspection | 12 | Potential for harm (pattern) | View CMS report |
| May 23, 2024 | Complaint investigation | 1 | Potential for harm (isolated) | View CMS report |
| January 12, 2024 | Standard health inspection | 7 | Potential for harm (pattern) | View CMS report |
| November 18, 2021 | Standard health inspection | 5 | Actual harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 74
- Complaints per 100 beds
- 58.4
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 10
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Robert Basloe | Corporate director (since 08/19/2015) |
| Kirsten Dunn | Corporate director (since 04/20/2022) |
| Harry Enea | Corporate director (since 06/15/2005) |
| Judith Gorman | Corporate director (since 04/20/2022) |
| Kathleen Horn | Corporate director (since 08/16/2017) |
| Connie Jastremski | Corporate director (since 10/19/2016) |
| Mary Little Smith | Corporate director (since 08/17/2011) |
| Ann Lyga | Corporate director (since 04/16/2014) |
| Kathleen Marollo | Corporate director (since 04/20/2022) |
| John Militello | Corporate director (since 07/18/2007) |
| Marianne O'Donnell | Corporate director (since 08/15/2018) |
| Curtis Pearsall | Corporate director (since 04/20/2022) |
| Jeffrey Woeppel | Corporate director (since 08/15/2018) |
| Lisa Betrus | Corporate officer (since 01/01/1998) |
| Lisa Betrus | Operational/managerial control (since 01/01/1998) |
Official reports and records
These links open official and independent records for CCN 335672. Read several inspections, not only the most recent, to see whether problems repeat.