Nursing home in Newark, Wayne County
Wayne Health Care
100 Sunset Drive, Newark, NY 14513 · (315) 332-2700
1 immediate jeopardy citation
Wayne Health Care is a nonprofit nursing home with 182 certified beds in Newark, Wayne County. By certified beds, it is the 2nd-largest of the 4 Medicare- and Medicaid-certified nursing homes in Wayne County. Medicare rates it 4 out of 5 stars overall (3 for health inspections, 4 for staffing and 5 for quality measures). That overall rating is above the Wayne County average of 3.0 stars. Inspectors issued 6 health citations across 3 inspections in the current federal reporting period, including 1 at the immediate jeopardy level. CMS lists no federal fines or payment denials for the facility in the past three years. Residents receive about 3.7 hours of total nursing care per day on average, and nursing staff turnover is 36%.
Medicare star ratings
Overall Medicare rating
4 / 5
Medicare's summary rating combining inspections, staffing and quality measures.
Health inspection rating
3 / 5
Based on findings from state health inspections and complaint investigations.
Staffing rating
4 / 5
Based on reported nurse and aide staffing hours per resident.
Quality measures rating
5 / 5
Based on resident outcomes such as falls, pressure ulcers and hospitalizations.
Staffing
- Total nurse hours per resident per day
- 3.70
- RN hours per resident per day
- 0.59
- Nursing staff turnover
- 36.5%
- RN turnover
- 31.0%
Staffing hours are self-reported payroll data published by CMS. Ask the facility about current staffing, including weekends.
Facility facts
- Address
- 100 Sunset Drive, Newark, NY 14513
- County
- Wayne
- Phone
- (315) 332-2700
- Certified beds
- 182
- Average residents per day
- 174
- Ownership type
- Non profit - Corporation
- Legal business name
- Newark Wayne Community Hospital
- Chain affiliation
- Rochester Regional Health (5 facilities)
- In Medicare/Medicaid since
- 1973
- CMS Certification Number (CCN)
- 335403
- Most recent standard inspection
- September 13, 2024
Location and getting there
Wayne Health Care is located at 100 Sunset Drive in Newark, Wayne County, in the Finger Lakes region (ZIP 14513). The nearest hospital is Newark-Wayne Community Hospital, about 0.5 miles away. Distances are straight-line estimates; confirm travel routes before visiting.
Open in Google MapsInspection record
- Inspections on record
- 3
- Total health citations
- 6
- Serious citations (harm or immediate jeopardy)
- 1
- Immediate jeopardy citations
- 1
Serious citations
Citations where inspectors found actual harm to a resident or immediate jeopardy to resident health or safety; most recent May 23, 2022.
| Date | Federal tag | What inspectors cited | Severity | Complaint? |
|---|---|---|---|---|
| May 23, 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents | Immediate jeopardy (isolated) | No |
Inspection history
| Inspection date | Type | Citations | Most serious finding | Official report |
|---|---|---|---|---|
| September 13, 2024 | Standard health inspection | 1 | Potential for harm (isolated) | View CMS report |
| May 23, 2022 | Standard health inspection | 2 | Immediate jeopardy (isolated) | View CMS report |
| August 6, 2019 | Standard health inspection | 3 | Potential for harm (isolated) | View CMS report |
Understanding these citations
Inspectors cited this facility for serious deficiencies involving accident hazards, supervision or falls. These guides from Leitner Warywoda PLLC, the New York law firm that sponsors this site, explain what these problems look like and what families can do:
Federal penalties
No federal fines or payment denials are listed for this facility in the CMS penalty data we compiled. Penalties are only one indicator; review the inspection reports below for cited deficiencies.
Complaints to the New York State Department of Health
- Complaints received
- 247
- Complaints per 100 beds
- 142.9
- Statewide average per 100 beds
- 57.1
- On-site complaint inspections
- 22
NYS DOH complaint data through July 31, 2026.
Owners and managers reported to CMS
| Name | Role reported to CMS |
|---|---|
| Thomas Crilly | Managing employee (since 04/01/2015) |
| Howard Glastonbury | Managing employee (since 01/01/2021) |
| Nichole Holder | Managing employee (since 01/01/2021) |
| Shawn Hoyt | Managing employee (since 04/14/2021) |
| Patricia Patton | Managing employee (since 04/01/2015) |
| Karan Alag | Corporate director (since 07/01/2020) |
| Linda Becker | Corporate director (since 07/01/2020) |
| Dianne Cooney-Miner | Corporate director (since 07/01/2020) |
| Ralph Destephano | Corporate director (since 07/01/2020) |
| Karen Gallina | Corporate director (since 07/01/2020) |
| Jeffrey Mapstone | Corporate director (since 07/01/2020) |
| Daniel Meyers | Corporate director (since 07/01/2020) |
| Marcy Mulconry | Corporate director (since 07/01/2020) |
| Elizabeth Patton | Corporate director (since 07/01/2020) |
| Dawn Riedy | Corporate director (since 07/01/2020) |
| Thomas Riley | Corporate director (since 07/01/2020) |
| Leon Sawyko | Corporate director (since 07/01/2020) |
| Julia Tedesco | Corporate director (since 07/01/2020) |
| Paul Bernstein | Corporate officer (since 07/01/2020) |
| Eric Bieber | Corporate officer (since 11/04/2014) |
| Thomas Crilly | Corporate officer (since 04/01/2015) |
| Howard Glastonbury | Corporate officer (since 01/01/2021) |
Official reports and records
These links open official and independent records for CCN 335403. Read several inspections, not only the most recent, to see whether problems repeat.